Cybereason

Cybereason XDR Platform

Composite Score

7.1 /10

CX Score

6.9 /10

6 Reviews Write a Review

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What is Cybereason XDR Platform?

Cybereason XDR provides a unified investigation and response experience that correlates telemetry across remote endpoints, mobile devices, cloud platforms, and applications to predict, prevent and end malicious operations. With diverse and deep integrations, Cybereason XDR delivers enhanced correlations across Indicators of Compromise (IOCs) and Indicators of Behavior (IOBs), the more subtle signs of network compromise. Cybereason XDR provides Predictive Ransomware Protection out-of-the-box and automatically blocks malicious executables and related attacker activity.

Company Details

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Cybereason XDR Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cybereason XDR Platform?

0% Negative

17% Neutral

83% Positive

Pros

Continually Improving Product
Respectful
Client Friendly Policies
Transparent

Cons

Under Delivered

Feature Ratings

Average 85

Malware Identification Accuracy

Behavioural Analytics

Continuous Monitoring

IOC Consumption

Intrusion Detection Prevention

Task Prioritization

IOC Tools

Automated Threat Response

Agent Efficiency

Machine Learning

Whitelisting Blacklisting

Vendor Capability Ratings

Average 78

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Quality of Features

Ease of Customization

Business Value Created

Breadth of Features

Ease of Data Integration

Cybereason XDR Platform Reviews

Rahul S.

Role: Information Technology
Industry: Shipping
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2023

Not great but gets the job done.

Likeliness to Recommend

6 /10

What differentiates Cybereason XDR Platform from other similar products?

Ease of administration and deployment and light weight sensor. It lacks many features when compared to EDR's like Crowdstrike and Defender for endpoint but gets the job done. New features are getting added with each version upgrade and tool is getting better. Quality of knowledge base articles and trainings provided by Cybereason is by far the best I have seen in any EDR tools.IT deployment and administration is easy but alert investigation is tricky for analysts. Alert investigation page is clunky and navigating the alert and triaging can get confusing. Customer support is okay.

What is your favorite aspect of this product?

Ease of administration. Trainings and kb articles in Nest portal( Cybereason vendor portal). sensor management, IOC management.

What do you dislike most about this product?

Alert investigation page. Console has a lot of bugs and vendor usually doesn't address these bugs quickly. We have to till next stable version release. Lack of machine timeline from sensor page(It is only accessible from alert page and we can only view timeline of a machine with active alert)

What recommendations would you give to someone considering this product?

.If you want a simple EDR solution that gets the job done go for it. If you need more features and improved detection capabilities go for other solutions like Defender for endpoint and Crowdstrike. I cant comment on the price as I am not aware of the exact pricing models for these EDR solutions.

Pros

Continually Improving Product
Client Friendly Policies
Respectful
Caring

Cons

Vendor's Interest First
Under Delivered

Tharindu A.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

Easy to use and a fantastic product

Likeliness to Recommend

9 /10

What differentiates Cybereason XDR Platform from other similar products?

Easy to use and excellent vendor support

What is your favorite aspect of this product?

Cybereason XDR provides AI driven security

What do you dislike most about this product?

In some cases load balancing servers goes offline

What recommendations would you give to someone considering this product?

might feel bit over priced, but product is an excelent tool in the market

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Steven E.

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2023

Very good tool with lots of Investigation features

Likeliness to Recommend

8 /10

What differentiates Cybereason XDR Platform from other similar products?

The AI component and of the product seems to be very powerful.

What is your favorite aspect of this product?

The ramsomware protection module and well as behavioural based detection

What do you dislike most about this product?

Sometimes it can be very tricky to get the detailled infos

What recommendations would you give to someone considering this product?

I would highly recommend to get your staff well trained before working with the product. It can be very heavy at the beginning.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Cybereason XDR Platform

What is Cybereason XDR Platform?

Company Details

Need Assistance?

Cybereason XDR Platform Ratings

81 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+76 Net Emotional Footprint

How much do users love Cybereason XDR Platform?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Malware Identification Accuracy Malware identification and fingerprinting can provide extensive and deep indicators and analysis of malware detected.

Behavioural Analytics Includes real-time dashboard visualizations, detailed & summary reporting on user behaviour.

Continuous Monitoring Allows customers to select specific third parties which are continuously monitored, with alerts generated for significant changes in risk scores

IOC Consumption Ability to consume IOCs.

Intrusion Detection Prevention Through event monitoring, the detection, countermeasure and prevention of possible security incidents or threats.

Task Prioritization Ability to assign a priority to tasks.

IOC Tools Full export capabilities are simple to execute.

Automated Threat Response Automatic response to threats.

Agent Efficiency Agents are lightweight and create few conflicts or performance impacts.

Machine Learning Can provide deep behavioural insights.

Whitelisting Blacklisting Whitelisting and blacklisting of applications and websites that are either certified to be safe, or suspected to be malicious.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Cybereason XDR Platform Reviews

Rahul S.

Not great but gets the job done.

Likeliness to Recommend

Pros

Cons

Tharindu A.

Easy to use and a fantastic product

Likeliness to Recommend

Pros

Steven E.

Very good tool with lots of Investigation features

Likeliness to Recommend

Pros

Feature Ratings

Malware Identification Accuracy

Behavioural Analytics

Continuous Monitoring

IOC Consumption

Intrusion Detection Prevention

Task Prioritization

IOC Tools

Automated Threat Response

Agent Efficiency

Machine Learning

Whitelisting Blacklisting

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Quality of Features

Ease of Customization

Business Value Created

Breadth of Features

Ease of Data Integration