CyberArk Privileged Access Manager Logo Award Winner Product Badge
CyberArk Privileged Access Manager Logo Award Winner Product Badge
CyberArk Software

CyberArk Privileged Access Manager

Composite Score
8.4 /10
CX Score
8.6 /10
Category
CyberArk Privileged Access Manager
8.4 /10

What is CyberArk Privileged Access Manager?

The Core Privileged Access Security Solution unifies Enterprise Password Vault, Privileged Session Manager and Privileged Threat Analytics to protect an organization’s most critical assets.

Company Details


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Awards & Recognition

CyberArk Privileged Access Manager won the following awards in the Privileged Access Management category

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CyberArk Privileged Access Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CyberArk Privileged Access Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CyberArk Privileged Access Manager?

7% Negative
0% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Altruistic
  • Acts with Integrity

Feature Ratings

Average 79

Multi-Factor Authentication (MFA)

85

Password Vaulting

85

Privileged Remote Access

84

Audit, Reporting & Compliance

83

Privileged Session Monitoring and Control

82

Privileged Account Discovery

82

Live Session Monitoring

82

Access Control

80

Privileged Behavioural Analytics

80

Privileged Password Management

80

Privileged Account Life Cycle Management

80

Vendor Capability Ratings

Average 78

Breadth of Features

83

Quality of Features

81

Vendor Support

79

Availability and Quality of Training

79

Ease of Data Integration

78

Ease of IT Administration

78

Business Value Created

78

Product Strategy and Rate of Improvement

78

Usability and Intuitiveness

75

Ease of Customization

74

Ease of Implementation

74

CyberArk Privileged Access Manager Reviews

Anand K.

  • Role: Public Sector
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Great product with great qualities.

Likeliness to Recommend

10 /10

What differentiates CyberArk Privileged Access Manager from other similar products?

CyberArk provides attentive support that is always on the phone and prepared to assist us in any manner to address all of our problems. They provided us with support staff whenever we needed it. They also provided us with product information so we wouldn't run into any issues. It also helped us make better decisions that were motivated by the outcomes, which was quite beneficial.

What is your favorite aspect of this product?

CyberArk Single Connect, a powerful Privileged Access Management platform, secures connectivity for billions of devices and endpoints, hundreds of users, and identities. It establishes a layered defense security link to the secure system that is dependable, adaptable, and safe. Each user's responsibility is raised thanks to Krontech's access control and modification capabilities. However, if you need assistance, the personnel can provide it.

What do you dislike most about this product?

The program does not appear to be easily accessible, thus I would need to give end users scattered engine authorization in order to provide them access to the target server. In addition, the price is a little high compared to the competition. Setting up elevation policies may be difficult when reports are unavailable.

What recommendations would you give to someone considering this product?

This solution offers improved security and transparency systems in addition to the best level of defense for our assets and networking. CyberArkis another of the best and fastest solutions with the best access management software. It helps thwart any internet threats. Although we were a little apprehensive to use it on a wider scale, we ultimately made the decision to do so, and we were utterly happy with our choice.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hazel A.

  • Role: Public Sector
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Amazing management software

Likeliness to Recommend

10 /10

What differentiates CyberArk Privileged Access Manager from other similar products?

Cloud-based software that manages the network, accepts responsibility, enables for personalization, and ensures regular compliance. It protects connectivity solutions, enables speedier logoff after a predetermined optimal period. The multiplicity of its components can substantially help all enterprises in various fields.

What is your favorite aspect of this product?

All organizations throughout numerous industries benefit from its modules' versatility. Understanding of intricate telco infrastructures and a commitment to improving their product go hand in hand. The comprehensive control access coverage and built-in features of this solution, along with its cloud - based design, were the main considerations when investigating it for the PAM as a service model.

What do you dislike most about this product?

Sometimes it can be difficult to comprehend how to build a new grouping within the system, and it can take a few tries until you get it right. I also find some of the expiry restrictions and predefined intricacy annoying.

What recommendations would you give to someone considering this product?

It offers the quickest deployment times, unified strong passwords, and real-time accessing protection. One of the better options is two-factor authentication. It's useful to determine the volume needed for implementation in a business. Even so, such intricate and significant infrastructures are suited for it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Fatih K.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2022

Very good PAM product

Likeliness to Recommend

9 /10

What differentiates CyberArk Privileged Access Manager from other similar products?

Redundancy availability

What is your favorite aspect of this product?

Safe system is easy to implement

What do you dislike most about this product?

Master password recovery

What recommendations would you give to someone considering this product?

keep your master password

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

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