CyberArk Software

CyberArk Privileged Access Manager

Composite Score

8.4 /10

CX Score

8.6 /10

28 Reviews Write a Review

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What is CyberArk Privileged Access Manager?

The Core Privileged Access Security Solution unifies Enterprise Password Vault, Privileged Session Manager and Privileged Threat Analytics to protect an organization’s most critical assets.

Company Details

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Awards & Recognition

CyberArk Privileged Access Manager won the following awards in the Privileged Access Management category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

1 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Conflict Resolution

2023

CyberArk Privileged Access Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CyberArk Privileged Access Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CyberArk Privileged Access Manager?

7% Negative

0% Neutral

93% Positive

Pros

Reliable
Trustworthy
Altruistic
Acts with Integrity

Feature Ratings

Average 79

Multi-Factor Authentication (MFA)

Password Vaulting

Privileged Remote Access

Audit, Reporting & Compliance

Privileged Session Monitoring and Control

Privileged Account Discovery

Live Session Monitoring

Access Control

Privileged Behavioural Analytics

Privileged Password Management

Privileged Account Life Cycle Management

Vendor Capability Ratings

Average 78

Breadth of Features

Quality of Features

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Ease of Implementation

CyberArk Privileged Access Manager Reviews

Tushar M.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

"Robust security features”

Likeliness to Recommend

9 /10

What differentiates CyberArk Privileged Access Manager from other similar products?

CyberArk Privileged Access Manager is great because it helps us to control who can access important stuff on our computer network. It watches what people are doing, warns us if something fishy is happening, and keeps all our passwords and credentials safe.

What is your favorite aspect of this product?

My favourite aspect about CyberArk Privileged Access Manager is how it keeps all my important stuff safe. It watches what's happening, warns me if there's trouble, and makes sure only the right people can access sensitive information.

What do you dislike most about this product?

There isn't anything specific I dislike about CyberArk Privileged Access Manager, but some people might find it a bit complicated to use at first.

What recommendations would you give to someone considering this product?

For someone considering CyberArk Privileged Access Manager, I recommend thorough planning, training, and regular maintenance to maximize its effectiveness in securing privileged access.

Pros

Trustworthy
Fair
Acts with Integrity
Client's Interest First

Anush P.

Role: Consultant
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Great Product and Easy to USe

Likeliness to Recommend

9 /10

What differentiates CyberArk Privileged Access Manager from other similar products?

The Password Rotation and Vendor PAM features.

What is your favorite aspect of this product?

The Audit Video Recording along with keystroke capture.

What do you dislike most about this product?

The troubleshooting process with support takes time.

What recommendations would you give to someone considering this product?

CyberArk is a recommended product for PAM and recently its Identity portfolio which included MFA and SSO is quite promising.

Pros

Client Friendly Policies
Transparent
Helps Innovate
Continually Improving Product

YuvaTheja E.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Class leading service, overwhelming support and fa

Likeliness to Recommend

10 /10

What differentiates CyberArk Privileged Access Manager from other similar products?

Cyberark is the best solution that I would choose any day for its ease of use and feature rich services that it provides. We have been using it for more than a year now and I have to say it is a must have for your security needs.

What is your favorite aspect of this product?

It has an intuitive UI and plethora of features to choose from based on the security needs. Its capabilities are tremendous and highly secure compared to other tools that I have used earlier.

What do you dislike most about this product?

It's a flawless solution for Privileged Access Managment, however there is caveat when it comes to integration with other tools such as UiPath and when using APIs.

What recommendations would you give to someone considering this product?

It's the best tool for all your security needs and its encryption capabilities are tremendous. I would choose it any day compared to other tools in the market. I recommend it to everyone.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

CyberArk Privileged Access Manager

What is CyberArk Privileged Access Manager?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

CyberArk Privileged Access Manager Ratings

93 Likeliness to Recommend

1 Since last award

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love CyberArk Privileged Access Manager?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication for Administrators.

Password Vaulting Regulatory compliance, good security posture, and best practice prevent privileged users from knowing the passwords to critical systems and resources.

Privileged Remote Access Vendors may require remote privileged access to an enterprise network in order to complete tasks, thus posing a unique threat to IT management.

Audit, Reporting & Compliance IT and Administrators will have the ability to record/report on the actions of any user while they access your password-protected servers in real time.

Privileged Session Monitoring and Control Security and IT governance teams can quickly show their full compliance with regulations for SOC2, SOX, PCI DSS 3.2, HIPAA, NERC CIP, ISO 27001.

Privileged Account Discovery Can discover roles for local and distributed accounts for on-prem or cloud environments.

Live Session Monitoring Records session for audit purposes.

Access Control Can provide fine-grained control to end user permission assignment. Supports RBAC, web password filler or other password hiding techniques.

Privileged Behavioural Analytics Utilises machine learning technology/algorithms to analyze the behavior of privileged accounts to create baseline behaviours for privileged accounts.

Privileged Password Management Allow the organization to automate and control the whole process of giving access and passwords to privileged accounts.

Privileged Account Life Cycle Management Ability to manage the life cycle of privileged accounts IE. Provisioning/De-provisioning of Privileged Access, session management, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

CyberArk Privileged Access Manager Reviews

Tushar M.

"Robust security features”

Likeliness to Recommend

Pros

Anush P.

Great Product and Easy to USe

Likeliness to Recommend

Pros

YuvaTheja E.

Class leading service, overwhelming support and fa

Likeliness to Recommend

Pros

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Feature Ratings

Multi-Factor Authentication (MFA)

Password Vaulting

Privileged Remote Access

Audit, Reporting & Compliance

Privileged Session Monitoring and Control

Privileged Account Discovery

Live Session Monitoring

Access Control

Privileged Behavioural Analytics

Privileged Password Management

Privileged Account Life Cycle Management

Vendor Capability Ratings

Breadth of Features

Quality of Features

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Ease of Implementation