Crownpeak Digital Experience Platform Logo
Crownpeak Digital Experience Platform Logo
Crownpeak Technology, Inc

Crownpeak Digital Experience Platform

Composite Score
7.3 /10
CX Score
7.6 /10
Category
Crownpeak Digital Experience Platform
7.3 /10

What is Crownpeak Digital Experience Platform?

Our software-as-a-service Digital Experience Management platform, enables non-technical marketers to rapidly publish content across any digital channel, while maintaining centralized control.

Company Details


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Awards & Recognition

Crownpeak Digital Experience Platform won the following awards in the Digital Experience - Enterprise category

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Crownpeak Digital Experience Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Crownpeak Digital Experience Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

1
Since last award

95 Plan to Renew

5
Since last award

78 Satisfaction of Cost Relative to Value

8
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Crownpeak Digital Experience Platform?

5% Negative
11% Neutral
84% Positive

Pros

  • Helps Innovate
  • Fair
  • Friendly Negotiation
  • Trustworthy

Feature Ratings

Average 80

Content Security

85

Analytics and Reporting

85

Content Repository

81

Management Interface

80

Standard Templates

80

Digital Asset Management

78

Multi Channel Support

77

E-Commerce Integration

76

Social Media Integration

76

Web Publishing Capabilities

75

Translation Facilitation

74

Vendor Capability Ratings

Average 77

Usability and Intuitiveness

82

Vendor Support

80

Ease of Implementation

78

Ease of Data Integration

78

Ease of IT Administration

77

Breadth of Features

77

Business Value Created

76

Ease of Customization

76

Quality of Features

75

Availability and Quality of Training

72

Product Strategy and Rate of Improvement

71

Crownpeak Digital Experience Platform Reviews

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2022

No other CMS platform like it on the market!

Likeliness to Recommend

8 /10

Pros

  • Unique Features
  • Respectful
  • Acts with Integrity
  • Reliable
  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jun 2020

great product, but can get expensive

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

Stacey F.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2020

Great software, easy to transition, adapts well

Likeliness to Recommend

5 /10

What differentiates Crownpeak Digital Experience Platform from other similar products?

Their actual focus towards web based operations that are constantly evolving

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

I have no dislikes at this time

What recommendations would you give to someone considering this product?

Accessibility and compatibility

Pros

  • Continually Improving Product
  • Trustworthy
  • Respectful
  • Client Friendly Policies

Cons

  • Less Effective Service
  • Wastes Time

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