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Creately Logo
Creately

Creately

Composite Score
8.2 /10
CX Score
8.0 /10
Category
Creately
8.2 /10

What is Creately?

Creately is a visual workspace for brainstorming, planning, executing, and analyzing around projects. Its infinite canvas, powerful diagramming and drawing capabilities, along with real-time collaboration, enable teams to centralize documents, resources, tasks, and communication, creating a single source of truth for effective decision-making and increased productivity. It facilitates synchronous and asynchronous collaboration through in-app video conferencing, live mouse tracking and synced change previews, and comment discussion threads.

Company Details


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Awards & Recognition

Creately won the following awards in the Whiteboard Software category

Creately Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Creately.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

76 Plan to Renew

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Creately?

3% Negative
24% Neutral
73% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Caring

Feature Ratings

Average 78

Collaboration

81

Sticky Notes

80

Record, Save, and Export Canvases

79

Multimedia Content

79

Infinite Canvas

78

Role-Based Access

78

Surveys and Polling

77

Screen Sharing

77

Integration with Meeting Solutions

75

Annotation

75

Vendor Capability Ratings

Average 75

Ease of IT Administration

79

Ease of Implementation

78

Quality of Features

78

Vendor Support

76

Usability and Intuitiveness

76

Availability and Quality of Training

75

Ease of Data Integration

75

Business Value Created

74

Ease of Customization

74

Breadth of Features

72

Product Strategy and Rate of Improvement

72

Creately Reviews

Saanavi G.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2022

Great product, no disappointment

Likeliness to Recommend

10 /10

What differentiates Creately from other similar products?

The flowchart software is very efficient to use compared to other products. It really helps me in college presentations and helps me stand out.

What is your favorite aspect of this product?

I like how affordable the products are compared to other organizations. There are also different designs which brings out the creativity of the organization and makes it unique. I initially took trials too before purchasing and the products are very user friendly.

What do you dislike most about this product?

The overall experience has been great other than how it lags sometimes and takes a very long time to load. I personally had issues with the drag and drop as it was not responsive at all times.

What recommendations would you give to someone considering this product?

it is overall amazing with a lot of templates to choose from. Having these very creative templates gives a head-start to the workload and saves a lot of time for college students like me. It is also very cost affective and affordable making it the best option from all what I have explored.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ankit K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2022

Increases productivity

Likeliness to Recommend

8 /10

What differentiates Creately from other similar products?

One of the main reason I chose this software for creating flowcharts and diagrams was because it was very cost efficient and had features to get my job done with ease. The UI is very professional and feels great when I use it, it is one of the feature that i look into.

What is your favorite aspect of this product?

Favorite aspect has to be the functionality that it provides at a very low cost. I also looked into another similar service before choosing creately, didn't interest me as the cost was more our organization wanted the best one but being cost efficient. Hence, creately fit well in that category. It's very easy to use (for creating workflows and flowcharts) as I did use the trial version initially and it was very user friendly and also it takes very less time for sharing and exporting. The UI is great and has many templates provided by them that you can start using that sometimes does save time .

What do you dislike most about this product?

Sometimes, the app takes too long at some instances, for example when I am creating a flow diagram and if it gets little big with many objects in it, it starts to get buggy and slow which gets little frustrating. Also few times the drag and drop of an object doesn't react the way it should. Apart from that it has been great one for me and for the organization.

What recommendations would you give to someone considering this product?

I would say just go for it, give it a shot as they have many features at a very low cost compared to other competitors out there. Whether you're making any kind of diagrams or workflows, it'll provide you the best solution. In addition, it provides you best solutions at less time and also by providing many exporting methods.

Pros

  • Continually Improving Product
  • Reliable
  • Inspires Innovation
  • Caring
  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Aug 2022

Even the free tier gives sufficient functionality!

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Reliable
  • Helps Innovate
  • Performance Enhancing

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