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Creately Logo
Creately

Creately

Composite Score
8.2 /10
CX Score
8.0 /10
Category
Creately
8.2 /10

What is Creately?

Creately is a visual workspace for brainstorming, planning, executing, and analyzing around projects. Its infinite canvas, powerful diagramming and drawing capabilities, along with real-time collaboration, enable teams to centralize documents, resources, tasks, and communication, creating a single source of truth for effective decision-making and increased productivity. It facilitates synchronous and asynchronous collaboration through in-app video conferencing, live mouse tracking and synced change previews, and comment discussion threads.

Company Details


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Awards & Recognition

Creately won the following awards in the Whiteboard Software category

Creately Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Creately.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

76 Plan to Renew

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Creately?

3% Negative
24% Neutral
73% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Caring

Feature Ratings

Average 78

Collaboration

81

Sticky Notes

80

Record, Save, and Export Canvases

79

Multimedia Content

79

Infinite Canvas

78

Role-Based Access

78

Surveys and Polling

77

Screen Sharing

77

Integration with Meeting Solutions

75

Annotation

75

Vendor Capability Ratings

Average 75

Ease of IT Administration

79

Ease of Implementation

78

Quality of Features

78

Vendor Support

76

Usability and Intuitiveness

76

Availability and Quality of Training

75

Ease of Data Integration

75

Business Value Created

74

Ease of Customization

74

Breadth of Features

72

Product Strategy and Rate of Improvement

72

Creately Reviews

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2022

A Great Presentation Software

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service
  • Caring

Samuel S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Cool tool for ER and Cloud Architecture Diagrams

Likeliness to Recommend

9 /10

What differentiates Creately from other similar products?

I've used Creately extensively to create ER diagrams, flow charts, and cloud architecture diagrams. When it comes to differentiating Creately from other similar products the following points attracted me towards it. The comprehensive collection of shapes and icons, makes diagramming easy. The User Interface which is intuitive and doesn't need a big learning curve. The search option is fast and useful to quickly search for templates or shapes that we want and include them.

What is your favorite aspect of this product?

The export option provides options to export diagrams to .JPG, .PNG or .PDF formats. Mostly I export to .JPG and include them in my powerpoint presentations. This tool also has the option to import custom images in case we want to use logos and other images of our choice.

What do you dislike most about this product?

When I was working on ER diagrams, I couldn't quite link exact columns between tables. The crowfoot arrows would link just above or below columns. The web tool used to crash sometimes, so saving more often was key to preserving changes.

What recommendations would you give to someone considering this product?

This tool is great for anyone wanting to create quick, eye pleasing diagrams and charts. The advantage of the cloud version is, it makes it easier to access and utilize them, irrespective of where we are or when we want to. It helps me to create my diagrams with minimal effort due to the ease of use.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ankit K.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2022

Proficient

Likeliness to Recommend

8 /10

What differentiates Creately from other similar products?

Creately provides users with multiple unique features. The flowcharts and diagrams features differentiates this product similar to others because its very cost efficient which allowed me to finish my work without any issue.

What is your favorite aspect of this product?

My favorite aspect of this product is the functionality and the features which Creately provides at a very low cost. There are other products which provide similar features but cost way more than its worth. Creately is affordable and well worth the cost. It is also very easy to use and is very user friendly.

What do you dislike most about this product?

Time functionality. Some of the features take too long to process, for example, whilst creating a flow diagram the diagram gets a little buggy and lags at times which slows down the whole process. In addition, the dragging and dropping is also a little buggy at times.

What recommendations would you give to someone considering this product?

I would say this app allows people to increase work proficiency at a low cost. Allows people to keep their data organized and also allows you to create visual representation in a clear manner.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Caring

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