Creately Logo
Creately Logo
Creately

Creately

Composite Score
8.2 /10
CX Score
8.0 /10
Category
Creately
8.2 /10

What is Creately?

Creately is a visual workspace for brainstorming, planning, executing, and analyzing around projects. Its infinite canvas, powerful diagramming and drawing capabilities, along with real-time collaboration, enable teams to centralize documents, resources, tasks, and communication, creating a single source of truth for effective decision-making and increased productivity. It facilitates synchronous and asynchronous collaboration through in-app video conferencing, live mouse tracking and synced change previews, and comment discussion threads.

Company Details


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Awards & Recognition

Creately won the following awards in the Whiteboard Software category

Creately Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Creately.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

76 Plan to Renew

71 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
85%
Negotiation and Contract:
79%
Conflict Resolution:
84%
Strategy & Innovation:
79%
Service Experience:
85%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Creately?

Chart

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The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
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3% Negative
23% Neutral
74% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Trustworthy

Feature Ratings

Average 78

Collaboration

81

Sticky Notes

80

Record, Save, and Export Canvases

79

Multimedia Content

79

Infinite Canvas

78

Role-Based Access

78

Surveys and Polling

77

Screen Sharing

77

Annotation

75

Integration with Meeting Solutions

75

Vendor Capability Ratings

Average 75

Ease of IT Administration

79

Ease of Implementation

78

Quality of Features

78

Vendor Support

77

Usability and Intuitiveness

76

Availability and Quality of Training

75

Ease of Data Integration

75

Ease of Customization

74

Business Value Created

74

Breadth of Features

72

Product Strategy and Rate of Improvement

72

Creately Reviews

Bineet B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Creately from other similar products?

It's uniqueness

What is your favorite aspect of this product?

Easy to use and ample amount of features

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

Definitely recommending to everyone.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jade S.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Great range of features, something for everyone

Likeliness to Recommend

5 /10

What differentiates Creately from other similar products?

Simple to use, collaborative features

What is your favorite aspect of this product?

Collaborative working

What do you dislike most about this product?

Not sure, everything works well

What recommendations would you give to someone considering this product?

Give the free trial a go first to make sure you can utilise it effectively

Emma B.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

"Easy to use, but a bit pricey."

Likeliness to Recommend

8 /10

What differentiates Creately from other similar products?

It is user friendly and adaptable to almost any industry or topic

What is your favorite aspect of this product?

The way the flow charts are presented

What do you dislike most about this product?

The price, I think it is slightly higher than it should be

What recommendations would you give to someone considering this product?

It is very useful to make your own charts for employees

Pros

  • Enables Productivity
  • Effective Service
  • Saves Time
  • Reliable

Cons

  • Less Generous

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