Craft CMS Logo
Craft CMS Logo
Craft CMS

Craft CMS

Composite Score
7.3 /10
CX Score
8.0 /10
Category
Craft CMS
7.3 /10

What is Craft CMS?

Craft is a flexible, user-friendly CMS for creating custom digital experiences on the web and beyond. A robust CMS framework for module and plugin development with an intuitive, user-friendly Control Panel for content creation and administrative tasks.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Craft CMS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Craft CMS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Craft CMS?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 80

Analytics and Reporting

86

Content Repository

83

Multi Channel Support

83

Web Publishing Capabilities

81

E-Commerce Integration

77

Digital Asset Management

77

Management Interface

76

Translation Facilitation

76

Content Security

76

Social Media Integration

72

Standard Templates

70

Vendor Capability Ratings

Average 77

Business Value Created

86

Quality of Features

82

Usability and Intuitiveness

80

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Ease of Customization

77

Ease of IT Administration

77

Ease of Implementation

76

Availability and Quality of Training

75

Vendor Support

73

Ease of Data Integration

67

Craft CMS Reviews

Malik T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

"Excellent CMS for custom websites."

Likeliness to Recommend

8 /10

What differentiates Craft CMS from other similar products?

The software's clear layout, you can quickly get where you need to go. A templating system with design in mind. No themes. This means you can use any HTML, CSS, JS and integrate them into Craft. A dashboard with a clean, responsive UI makes it easy for clients to update content. Extremely flexible CMS that you don't have to hack into and adapt it to your requirements. Comes with a great mix of core features, so you don't feel like you have to remove features that seem to get in the way.

What is your favorite aspect of this product?

We use Craft CMS to create bespoke websites for businesses that need a fully customizable but user-friendly dashboard. Fast and regular updates to our new websites. Allows me to create sites from an architecture that makes sense to me. Gives me the flexibility through Twig and the back-end editor to implement.

What do you dislike most about this product?

Currently, deploying updates using Composer and the Craft CMS project configuration files can be a bit complicated. A more robust implementation of a rich text editor might be useful. But this is improving all the time and I imagine that over the next year many of the problems we encounter will disappear. Something is constantly being improved.

What recommendations would you give to someone considering this product?

The best thing about Craft CMS is that it has no assumptions about the website you are trying to create. You spend your time building the website you want, not trying to convert the CMS to something else using dozens of plugins. If you have small to mid size website then it is the best choice!!!

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Effective Service

Rose B.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

"Craft Best CMS Functional Tool!"

Likeliness to Recommend

8 /10

What differentiates Craft CMS from other similar products?

The most appealing and productive feature of Craft CMS is its impeccable performance. Thus, you get the websites with the themes and widgets just like you want. Furthermore, the system has come up with a broad range of plugins which is very advance. Craft CMS system is utilizing cutting-edge technological features.

What is your favorite aspect of this product?

Craft CMS allows the best SEO, page ranking, and backend setting with powerful attributes. Moreover, the system makes it easy for the user to scale the business and support customers. It offers an attractive and premium intuitive display for the website. The multiple premium blended features make this tool productive irrespective of all the errors.

What do you dislike most about this product?

The heavy and complex theme of the dashboard is non-functional for many users. Thus, you will find it really hard to understand and a skilled professional can do this more appropriately. The tool will make it very challenging for applying the desired format.

What recommendations would you give to someone considering this product?

Craft CMS is highly recommended for use as it works very well for many users and has given premium outputs. Some flaws will be modified in the coming version and the developers are working on a large free version.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Christopher A.

  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Craft CMS, Simple and reliable!

Likeliness to Recommend

9 /10

What differentiates Craft CMS from other similar products?

We can use Craft CMS for free form nested text creation. With their easy and simplified features, sharing of text documents is very simplified. Their story mapping feature allows users to easily ensure that all features are present and something is not missing. Their workflow is very enhanced and great.

What is your favorite aspect of this product?

Craft CMS help us to create simple and reliable projects with its advanced and up-to-date features. This is very well suited for any project and team. It is great to use if we want to create customized and tailored content solutions. Their efficient features maximize our efforts and provide us with desired outputs and results.

What do you dislike most about this product?

Craft CMS lack an efficient control panel, its theme and control setup are not great and up-to-date because of this we usually swap out of the theme. It is resource-heavy on large and high traffic sites if there is no digital caching.

What recommendations would you give to someone considering this product?

I would recommend Craft CMS because it has specific user access controls. It helps us to create custom categories of user access and help us to assign users to any task.

Pros

  • Reliable
  • Efficient Service
  • Saves Time
  • Respectful