Coviant Diplomat Managed File Transfer Logo Award Winner Product Badge
Coviant Diplomat Managed File Transfer Logo Award Winner Product Badge
Coviant Software

Coviant Diplomat Managed File Transfer

Composite Score
8.3 /10
CX Score
8.4 /10
Category
Coviant Diplomat Managed File Transfer
8.3 /10

What is Coviant Diplomat Managed File Transfer?

Diplomat Managed File Transfer automates, integrates and controls both internal and external secure file transfer.

Company Details


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Awards & Recognition

Coviant Diplomat Managed File Transfer won the following awards in the Managed File Transfer - Midmarket category

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Coviant Diplomat Managed File Transfer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Coviant Diplomat Managed File Transfer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Coviant Diplomat Managed File Transfer?

1% Negative
0% Neutral
99% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Effective Service

Feature Ratings

Average 94

File Transfer

97

High Performance

95

Encryption Decryption

95

Transport Security

95

Authentication

93

Data Fidelity

93

Multi Platform Support

92

Session Monitoring

92

LDAP Support

91

Large File Support

91

Quota Bandwidth Control

87

Vendor Capability Ratings

Average 89

Vendor Support

94

Ease of Implementation

92

Ease of IT Administration

91

Quality of Features

91

Business Value Created

90

Availability and Quality of Training

89

Usability and Intuitiveness

89

Ease of Data Integration

88

Product Strategy and Rate of Improvement

87

Ease of Customization

86

Breadth of Features

84

Coviant Diplomat Managed File Transfer Reviews

Larry L.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Coviant Diplomat Managed File Transfer from other similar products?

The knowledge of the Software engineer and support really helps make the implementation effective & rapid and the support team has superior knowledge and always available when I need it.

What is your favorite aspect of this product?

It was refreshing to deal with a team that were honest but confident in their solution. They always had time to answer our questions and would update us about the development of v9.1.

What recommendations would you give to someone considering this product?

With Diplomat, we have the most instant access to help with any inquiries or problems we may have. Thanks to the intuitive setup of windows, setting up a program is a pleasure.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Sharthak A.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Mar 2024

Fantastic product

Likeliness to Recommend

8 /10

What differentiates Coviant Diplomat Managed File Transfer from other similar products?

Haven't explored other products, but it's a reliable and trust worthy. Good customer support

What is your favorite aspect of this product?

Options to choose wide source

What do you dislike most about this product?

Not as such

What recommendations would you give to someone considering this product?

AI conversational chat bot

Pros

  • Unique Features
  • Saves Time
  • Client Friendly Policies
  • Fair

Joseph C.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Intuitive, full featured and reliable.

Likeliness to Recommend

10 /10

What differentiates Coviant Diplomat Managed File Transfer from other similar products?

I reviewed several of the top MFT products prior to selecting Coviant. The visual nature of the interface and the no code/programming approach were very attractive to us, as we are a small IT shop with no developers in house.

What is your favorite aspect of this product?

The ability to easily and quickly create file transfer processes with lots of options. It was the best product we found for doing heavy in-house file transfers and archiving, while still capable of encrypted file transfers.

What do you dislike most about this product?

There are different versions of the product and our requirements meant we had to go with the Enterprise edition, which is the most costly option. There was also no price negotiation involved as there are with other vendors, the listed price was what we paid.

What recommendations would you give to someone considering this product?

Look long and hard at the things the vendors stress on their website and their demos. Many of the competitors to Coviant are designed for high volume, encrypted transfers and have a difficult to learn interface. Coviant was easy to use, yet had the power of the competitors. See if you understand the concepts being shown in the videos and demos. If not, you may be looking at a product that is too complex for you to administer.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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