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Coupa Supply Chain Design & Planning Logo
Coupa Software

Coupa Supply Chain Design & Planning

Composite Score
7.1 /10
CX Score
7.2 /10
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Category
Coupa Supply Chain Design & Planning
7.1 /10

What is Coupa Supply Chain Design & Planning?

Coupa gives you the flexibility to work with any supplier you want, any way you want.

Company Details

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Awards & Recognition

Coupa Supply Chain Design & Planning won the following awards in the Supply Chain Management category

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Coupa Supply Chain Design & Planning Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Coupa Supply Chain Design & Planning.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
82%
Negotiation and Contract:
81%
Conflict Resolution:
85%
Strategy & Innovation:
91%
Service Experience:
92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Coupa Supply Chain Design & Planning?

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6% Negative
11% Neutral
83% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Continually Improving Product
  • Effective Service

Feature Ratings

Average 78

Customer Service

83

Order Management

82

Procurement Management

81

Collaboration

80

Transportation Management

79

Shipping Management

78

Supplier Management

78

Warehouse Management

76

Forecasting and Planning

76

Inventory Management

76

Demand Planning

75

Vendor Capability Ratings

Average 79

Vendor Support

87

Usability and Intuitiveness

83

Ease of Implementation

82

Product Strategy and Rate of Improvement

81

Business Value Created

80

Ease of IT Administration

80

Ease of Customization

79

Breadth of Features

78

Quality of Features

77

Availability and Quality of Training

74

Ease of Data Integration

70

Coupa Supply Chain Design & Planning Reviews

Travis W.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Easy-to-analyze data, useful for cost optimization

Likeliness to Recommend

8 /10

What differentiates Coupa Supply Chain Design & Planning from other similar products?

Through this platform, which provides us with technology support and allows our company to perform a series of indirect purchasing processes, such as getting a quote, placing an order, receiving/accepting it, and paying for it, all through an easy-to-use interface, we are able to get a quote, place an order, receive/accept it, and pay for it. I believe it is simple to use because it allows for the establishment of purchase orders, thorough supply-side response, and strategic and tactical planning to approve requests in a flexible manner.

What is your favorite aspect of this product?

Approvers can also approve by just replying to the automated email, which is useful in all supply chain planning solutions for managing, linking, aligning, collaborating, and sharing data across the supply chain. It also has the ability to produce a customized purchasing data report and extract the information, which is particularly important for cost control via data aggregation analysis. Purchasing data by department can be extracted, along with information such as department code, cost item, supplier, topic text, quantity, and order status/acceptance and projected receipt date, which is particularly important for planning management.

What do you dislike most about this product?

When approving by email, if you can see the voucher material image data in the body of the approval request email you received, you can immediately confirm the amount, etc. and approve it, so confirming the voucher at the time of approval I feel it is OK to save a little time and effort.

What recommendations would you give to someone considering this product?

I believe it will be one of the best options for a relatively large company considering introducing a globally unified order management system. As the head of the business management department, acquiring the data from Coupa, processing and aggregating it, and sharing it with the head of each department, being the repository for planning decisions for a defined end-to-end supply chain and is the environment in which end-to-end integrated supply chains are managed. It is now easier to understand how much has been spent, which reduces the time and effort required to prepare spend forecasts and improves forecast accuracy.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

JASWANT R.

  • Role: Consultant
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Easy to use, but a bit pricey

Likeliness to Recommend

10 /10

What differentiates Coupa Supply Chain Design & Planning from other similar products?

With Coupa, you give suppliers choice on how they connect with you. Enablement is fast and easy, and free of fees that drive up costs.

What is your favorite aspect of this product?

The Product is simple to use and configure with a great UI

What do you dislike most about this product?

Limited customization

What recommendations would you give to someone considering this product?

Highly recommended for Indirect procurement which would be highly effective for your business

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Saves Time

Sarolta K.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Order to invoice solution

Likeliness to Recommend

10 /10

What differentiates Coupa Supply Chain Design & Planning from other similar products?

If your company have a lot of little supplier this tool helps you to coordinate everything from orders to invoices. After vendor creation all vendor data can be handle in one place.

What is your favorite aspect of this product?

If I need to reduce the payment, I can do that. For example the half od the arrived product is broken, so I just want to pay the half of the invoice I can do that. Yes of cource I need to negotiating about this with the supplier, but I can do.

What do you dislike most about this product?

Really problematic the search of the old orders. Making analytics is also a little bit hard.

What recommendations would you give to someone considering this product?

If your company have a lot of little supplier and you need to organise very detailed orders this tool can help you a lot for improving your business. For smaller companies this tool is too complex.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing