Coupa Software

Coupa Supply Chain Design & Planning

Composite Score

7.1 /10

CX Score

7.2 /10

18 Reviews Write a Review

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What is Coupa Supply Chain Design & Planning?

Coupa gives you the flexibility to work with any supplier you want, any way you want.

Company Details

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Awards & Recognition

Coupa Supply Chain Design & Planning won the following awards in the Supply Chain Management category

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3 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact

2024

2024 Data Quadrant Gold Medalist

2024

8 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

8 Top Rated Capabilities

5 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Coupa Supply Chain Design & Planning Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Coupa Supply Chain Design & Planning.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 82%
Negotiation and Contract:: 81%
Conflict Resolution:: 85%
Strategy & Innovation:: 91%
Service Experience:: 92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Coupa Supply Chain Design & Planning?

6% Negative

11% Neutral

83% Positive

Pros

Helps Innovate
Enables Productivity
Continually Improving Product
Effective Service

Feature Ratings

Average 78

Customer Service

Order Management

Procurement Management

Collaboration

Transportation Management

Shipping Management

Supplier Management

Warehouse Management

Forecasting and Planning

Inventory Management

Demand Planning

Vendor Capability Ratings

Average 79

Vendor Support

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Business Value Created

Ease of IT Administration

Ease of Customization

Breadth of Features

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Coupa Supply Chain Design & Planning Reviews

Diego N.

Role: Human Resources
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Phenomenal product

Likeliness to Recommend

10 /10

What differentiates Coupa Supply Chain Design & Planning from other similar products?

Contract lifecycle management Expense management & payment support Inventory management

What is your favorite aspect of this product?

The easy access to all reports

What do you dislike most about this product?

The lack of help from IT when stuck

What recommendations would you give to someone considering this product?

Want to have access to all your information, use this platform.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Abakurio G.

Role: Industry Specific Role
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Effective Supply Chain Management With Coupa

Likeliness to Recommend

9 /10

What differentiates Coupa Supply Chain Design & Planning from other similar products?

With Coupa, it becomes easy for business to work with different suppliers when we want

What is your favorite aspect of this product?

For supply chain management, Coupa offers amazing features and is affordable too

What do you dislike most about this product?

No reason to discredit Coupa as it has been great.

What recommendations would you give to someone considering this product?

I recommend Coupa as it is the very best. It is easy to use too and comes with amazing supply chain management features.

Pros

Reliable
Enables Productivity
Trustworthy
Caring

Pondoski G.

Role: Information Technology
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

My Experience With Coupa

Likeliness to Recommend

9 /10

What differentiates Coupa Supply Chain Design & Planning from other similar products?

With Coupa, it is easy for business to work with any supplier in whichever way the business wants.

What is your favorite aspect of this product?

Using Coupa is easy and the software comes wit great features for supplier management Makes working with suppliers easy

What do you dislike most about this product?

All has been smooth with Coupa

What recommendations would you give to someone considering this product?

For effective supply management, I recommend Coupa to other businesses as we have used it successfully.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Unique Features

Coupa Supply Chain Design & Planning

What is Coupa Supply Chain Design & Planning?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

Coupa Supply Chain Design & Planning Ratings

87 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Coupa Supply Chain Design & Planning?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Customer Service Support for deliver, returns, schedule changes, and any other product challenges

Order Management Includes order entry, order processing, order tracking, and parts management.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Transportation Management Includes carrier and fleet management, as well as routing and scheduling.

Shipping Management Includes batch orders, packing slips and labels, rate calculations and tracking details.

Supplier Management Ability to generate, sort and categorize vendor profiles and/or including supplier collaboration, quarterly Business Review Meetings, Scorecards, KPI and SLA's.

Warehouse Management Includes 3PL management, inventory tracking, and demand planning.

Forecasting and Planning Includes historical "what-if" analysis, data separation, and demand shaping capacity.

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Demand Planning Demand forecasting, capacity planning, product flow planning, scheduling, and "what-if" analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Coupa Supply Chain Design & Planning Reviews

Diego N.

Phenomenal product

Likeliness to Recommend

Pros

Abakurio G.

Effective Supply Chain Management With Coupa

Likeliness to Recommend

Pros

Pondoski G.

My Experience With Coupa

Likeliness to Recommend

Pros

Feature Ratings

Customer Service

Order Management

Procurement Management

Collaboration

Transportation Management

Shipping Management

Supplier Management

Warehouse Management

Forecasting and Planning

Inventory Management

Demand Planning

Vendor Capability Ratings

Vendor Support

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Business Value Created

Ease of IT Administration

Ease of Customization

Breadth of Features

Quality of Features

Availability and Quality of Training

Ease of Data Integration