Coupa Strategic Sourcing Logo
Coupa Strategic Sourcing Logo
Coupa Software

Coupa Strategic Sourcing

Composite Score
7.0 /10
CX Score
7.1 /10
Category
Coupa Strategic Sourcing
7.0 /10

What is Coupa Strategic Sourcing?

Uncover new sourcing opportunities. Consolidate your spend. Choose the right suppliers. Turn paper savings into cash savings with every purchase.

Company Details


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Awards & Recognition

Coupa Strategic Sourcing won the following awards in the Strategic Sourcing category

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Coupa Strategic Sourcing Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Coupa Strategic Sourcing.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

84 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Coupa Strategic Sourcing?

11% Negative
16% Neutral
73% Positive

Pros

  • Reliable
  • Respectful
  • Trustworthy
  • Caring

Feature Ratings

Average 72

Procurement Management

80

Contract Management

77

Workflow Management

75

Spend Analysis

74

Communications

71

Supplier Management

70

Auction Management

70

Catalog Management

69

Capacity Management

69

Market Assessment

69

ERFx

68

Vendor Capability Ratings

Average 73

Business Value Created

77

Ease of Data Integration

75

Product Strategy and Rate of Improvement

75

Availability and Quality of Training

75

Usability and Intuitiveness

74

Vendor Support

74

Breadth of Features

73

Ease of Implementation

73

Quality of Features

71

Ease of IT Administration

70

Ease of Customization

70

Coupa Strategic Sourcing Reviews

  • Role: Operations
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jun 2021

The spot bids are an easy feature to use

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Efficient Service
  • Over Delivered
  • Appreciates Incumbent Status

Cons

  • Less Performance Enhancing
  • Vendor Friendly Policies

Blake B.

  • Role: Finance
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2021

Impossible to Use

Likeliness to Recommend

2 /10

What differentiates Coupa Strategic Sourcing from other similar products?

It seems really expensive for its capabilities.

What is your favorite aspect of this product?

Other corporations use it so it gives me some street credit.

What do you dislike most about this product?

Almost everything -- it's ease of use is an oxymoron.

What recommendations would you give to someone considering this product?

Consider other products and software suites.

Pros

  • Acts with Integrity

Cons

  • Inhibits Innovation
  • Less Reliable
  • Less Performance Enhancing

Shiva K.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Must Needed product in the Spend Management

Likeliness to Recommend

10 /10

What differentiates Coupa Strategic Sourcing from other similar products?

Coupa Strategic Sourcing helps its customers spend smarter. This procure to pay platform comes with inbuilt dashboards, easy to use interface and great features. One can define metrics which are important to ones business.

What is your favorite aspect of this product?

Coupa prescribes actions for potential savings in future. Coupa continously roles out enhancements. For instance recently it rolled out features which will help businesses meet Environment Social and Governance (ESG) Goals.

What do you dislike most about this product?

Coupa has come a long way from its initial days. As coupa grows in size, it still has to keep the same relentless drive to deliver new features.

What recommendations would you give to someone considering this product?

A great Procure to pay platform rolling out new features and capabilities. Coupa listens to its customers and provides the best customer service possible. Customer success is a core value of Coupa.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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