Coupa Software

Coupa Strategic Sourcing

Composite Score

7.0 /10

CX Score

7.1 /10

34 Reviews Write a Review

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What is Coupa Strategic Sourcing?

Uncover new sourcing opportunities. Consolidate your spend. Choose the right suppliers. Turn paper savings into cash savings with every purchase.

Company Details

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Awards & Recognition

Coupa Strategic Sourcing won the following awards in the Strategic Sourcing category

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0 Top Rated Capabilities

1 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2022

Coupa Strategic Sourcing Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Coupa Strategic Sourcing.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

84 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Coupa Strategic Sourcing?

11% Negative

16% Neutral

73% Positive

Pros

Reliable
Respectful
Trustworthy
Caring

Feature Ratings

Average 72

Procurement Management

Contract Management

Workflow Management

Spend Analysis

Communications

Supplier Management

Auction Management

Catalog Management

Capacity Management

Market Assessment

ERFx

Vendor Capability Ratings

Average 73

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Breadth of Features

Ease of Implementation

Quality of Features

Ease of IT Administration

Ease of Customization

Coupa Strategic Sourcing Reviews

Tolulope L.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2021

Great for employers but tedious for employees

Likeliness to Recommend

4 /10

What differentiates Coupa Strategic Sourcing from other similar products?

Coupa is great at providing approvers with a synopsis of the details of a purchase order

What is your favorite aspect of this product?

Coupa helps ensure virtually all purchase orders are in compliance with company policies

What do you dislike most about this product?

There are too many notification options for users to manage

What recommendations would you give to someone considering this product?

Coupa is well suited for making sure that purchase orders are in compliance with company policies. It is great for imposing specific requirements on how purchase orders are processed. The UI of Coupa is however not very intuitive

Pros

Reliable
Fair
Security Protects
Trustworthy

Cons

Less Productive
Inhibits Innovation
Slower Product Innovation

Scott C.

Role: Vendor Management
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

The Gold Standard of Procurement Software Suites

Likeliness to Recommend

10 /10

What differentiates Coupa Strategic Sourcing from other similar products?

Coupa has quickly become the Industry Standard with literally no peer. The tool has continued to evolve and improve since I first started using it in 2015-especially around Coupa Pay, Sourcing, and Analytics. The data Coupa provides to Procurement Leaders allows for tremendous Spend Under Management.

What is your favorite aspect of this product?

Contracts, catalogs, the Coupa Supplier Portal, and data analytics.

What do you dislike most about this product?

Some of the legacy data tables are siloed which limits a small fraction of the reporting. It's a small irritant at times.

What recommendations would you give to someone considering this product?

The value this tool brings is unparalleled in the Procurement realm. The ROI is quick, integration and launch is very straight forward, and the chance of your internal users not adopting/using it is nearly non-existent. I don't know anyone in Procurement who doesn't admire this tool.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cedric L.

Role: C-Level
Industry: Entertainment
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

Good UX but not evolution on core procurement

Likeliness to Recommend

7 /10

What differentiates Coupa Strategic Sourcing from other similar products?

The UX and easy to use is still a big differentiator from Coupa

What is your favorite aspect of this product?

UX is really their value

What do you dislike most about this product?

the way vendors data are managed are absolutely not relevant for 2021. Administration is very complex where the tool seems to be very easy to use for end users.

What recommendations would you give to someone considering this product?

Making sure you have strong skills in the integration team and do not let you IT to drive. Be very cautious on customization by thinking how you will maintain after.

Pros

Reliable
Saves Time
Performance Enhancing
Enables Productivity

Cons

Vendor's Interest First
Less Friendly Negotiation
Slower Product Innovation

Coupa Strategic Sourcing

What is Coupa Strategic Sourcing?

Company Details

Need Assistance?

Awards & Recognition

Coupa Strategic Sourcing Ratings

78 Likeliness to Recommend

84 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+69 Net Emotional Footprint

How much do users love Coupa Strategic Sourcing?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Contract Management Includes automated contract renewal, approval process, compliance management, and contract database.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Spend Analysis Includes data visibility and quality, supplier ranking, and compliance and reporting.

Communications Includes communication portals or secure messaging or automated alerts.

Supplier Management Supplier collaboration, including Quarterly Business Review Meetings, Scorecards, KPI and SLAs.

Auction Management Includes bid management, bidder management and buyer notifications.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Market Assessment Includes market size, trends, growth rate, and portability.

ERFx Evaluation and scoring of supplier responses.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Coupa Strategic Sourcing Reviews

Tolulope L.

Great for employers but tedious for employees

Likeliness to Recommend

Pros

Cons

Scott C.

The Gold Standard of Procurement Software Suites

Likeliness to Recommend

Pros

Cedric L.

Good UX but not evolution on core procurement

Likeliness to Recommend

Pros

Cons

Most Popular Coupa Strategic Sourcing Comparisons

Scanmarket

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Ivalua

Oracle Sourcing

Promena e-Procurement

Workday Strategic Sourcing

Feature Ratings

Procurement Management

Contract Management

Workflow Management

Spend Analysis

Communications

Supplier Management

Auction Management

Catalog Management

Capacity Management

Market Assessment

ERFx

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Breadth of Features

Ease of Implementation

Quality of Features

Ease of IT Administration

Ease of Customization