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CounselLink CLM Logo
LexisNexis

CounselLink CLM

Composite Score
6.9 /10
CX Score
6.8 /10
Category
CounselLink CLM
6.9 /10

What is CounselLink CLM?

CounselLink CLM is a secure cloud-based platform for seamless contract negotiation and management. Our platform automates contract management processes and helps businesses to negotiate better contracts faster.

Company Details


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Awards & Recognition

CounselLink CLM won the following awards in the Contract Lifecycle Management category

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CounselLink CLM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CounselLink CLM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

94 Plan to Renew

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+60 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CounselLink CLM?

10% Negative
20% Neutral
70% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Transparent
  • Unique Features

Cons

  • Less Effective Service
  • Vendor Friendly Policies
  • Less Efficient Service

Feature Ratings

Average 72

Contract Approval

80

E-Signature

77

Searchable Repository

75

Workflow

74

Obligation Management

74

Integration

72

Contract Authoring

70

Redlining

70

Reporting Analytics

69

Clause Management

62

OCR Support

61

Vendor Capability Ratings

Average 69

Usability and Intuitiveness

75

Ease of Implementation

74

Business Value Created

73

Quality of Features

73

Ease of IT Administration

73

Product Strategy and Rate of Improvement

72

Ease of Data Integration

71

Breadth of Features

69

Ease of Customization

68

Vendor Support

61

Availability and Quality of Training

56

CounselLink CLM Reviews

  • Role: C-Level
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2023

It's a great product. The whole team loves Parley.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Crystal E.

  • Role: Operations
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Wonderful product for all inhouse legal teams

Likeliness to Recommend

10 /10

What differentiates CounselLink CLM from other similar products?

Parley Pro is super easy to use, and is not overengineered like similar CLM's. Even with minimal training, you can easily intuitively figure out what you need to do, and if you get stuck, their team is there to help you with near immediacy.

What is your favorite aspect of this product?

The notifications for milestones and other events.

What do you dislike most about this product?

I wish formatting templates was a little different, but this is such a minor thing, it doesn't change my opinion.

What recommendations would you give to someone considering this product?

This is the second company where I have implemented Parley Pro over the original vendor the company had. Parley Pro is wonderful to work with, and easy and fast to get up and running. The legacy data import is seamless, and it's just so easy to use, with wonderful features, that you'll never miss sending a notice of termination prior to an auto-renewal again.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2023

Fantastic tool to use in the contracting world.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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