In Partnership With SelectHub
What is Copper?
A Google-recommended CRM, Copper integrates and works seamlessly with your Gmail, Calendar and Drive so you never have to switch tabs to add contacts, track emails, find files and manage tasks in your marketing and sales process.
Company Details
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In Partnership With SelectHub
Copper Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
90 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Copper?
Pros
- Generous Negotitation
- Respectful
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Collaboration
Analytics and Reporting
Activity and Workflow Management
Sales Management
Marketing Management
Customer Service Management
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
Introduction to Copper CRM
Copper Reviews
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Esay to custom & link to other apps but no french
Likeliness to Recommend
Pros
- Inspires Innovation
- Respectful
- Includes Product Enhancements
- Continually Improving Product
Cons
- Commodity Features
- Less Effective Service
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
The best CRM for small to mid-sized companies
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Caring
Please tell us why you think this review should be flagged.
Susan C.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2021
Workflow and customer management product
Likeliness to Recommend
What differentiates Copper from other similar products?
Copper is very powerful in workflow and customer relations as compared to similar platforms.
What is your favorite aspect of this product?
The platform is great in contacting customer research and locating where there are potential customers for easy marketing process. It is easy to learn how it works and data entry is flexible. I like the capability of how it works with reduced cost and improved productivity.
What do you dislike most about this product?
I have not experienced any major challenge in my working experience with Copper.
What recommendations would you give to someone considering this product?
For better marketing planning and sales automation I highly recommend Copper CRM.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Caring
Please tell us why you think this review should be flagged.
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