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Copper Logo Award Winner Product Badge
Copper

Copper

7.7 /10
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In Partnership With SelectHub

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Copper
7.7 /10

What is Copper?

A Google-recommended CRM, Copper integrates and works seamlessly with your Gmail, Calendar and Drive so you never have to switch tabs to add contacts, track emails, find files and manage tasks in your marketing and sales process.

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Awards & Recognition

Copper won the following awards in the Customer Relationship Management - Small Business category

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Copper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Copper.

85 Likeliness to Recommend

90 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Copper?

3% Negative
8% Neutral
89% Positive

Pros

  • Respectful
  • Generous Negotitation
  • Fair
  • Reliable

Feature Ratings

Average 81

Lead Management

85

Account and Contact Management

85

Collaboration

84

Analytics and Reporting

81

Activity and Workflow Management

80

Sales Management

80

Marketing Management

77

Customer Service Management

75

Telephony and Call Center Management

75

Mobile

74

Vendor Capability Ratings

Average 79

Ease of Implementation

84

Business Value Created

82

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

80

Quality of Features

80

Ease of Data Integration

79

Breadth of Features

77

Ease of IT Administration

77

Ease of Customization

77

Availability and Quality of Training

76

Vendor Support

76

Copper Reviews

Dan H.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Great product!

Likeliness to Recommend

10 /10

What differentiates Copper from other similar products?

User friendliness.

What is your favorite aspect of this product?

Contact management.

What do you dislike most about this product?

Nothing that I dislike.

What recommendations would you give to someone considering this product?

It can save you a lot of time!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Scott B.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Provides tremendous organization with great ease!

Likeliness to Recommend

10 /10

What differentiates Copper from other similar products?

The automatic updates are above and beyond my favorite feature of Copper!

What is your favorite aspect of this product?

Copper's ability to consolidate communications and contacts all in one place with automatic updates is priceless

What do you dislike most about this product?

There are a wide number of features, so many that I haven't yet been able to utilize them all yet

What recommendations would you give to someone considering this product?

Take the time for the training sessions- Copper has so much to offer you do need to familiarize yourself with its many capabilities

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2021

Expectations were met.

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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