In Partnership With SelectHub
What is Copper?
A Google-recommended CRM, Copper integrates and works seamlessly with your Gmail, Calendar and Drive so you never have to switch tabs to add contacts, track emails, find files and manage tasks in your marketing and sales process.
Company Details
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In Partnership With SelectHub
Copper Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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85 Likeliness to Recommend
90 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Copper?
Pros
- Respectful
- Generous Negotitation
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Collaboration
Analytics and Reporting
Activity and Workflow Management
Sales Management
Marketing Management
Customer Service Management
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Quality of Features
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
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Copper Reviews
Dan H.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2021
Great product!
Likeliness to Recommend
What differentiates Copper from other similar products?
User friendliness.
What is your favorite aspect of this product?
Contact management.
What do you dislike most about this product?
Nothing that I dislike.
What recommendations would you give to someone considering this product?
It can save you a lot of time!
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Scott B.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2021
Provides tremendous organization with great ease!
Likeliness to Recommend
What differentiates Copper from other similar products?
The automatic updates are above and beyond my favorite feature of Copper!
What is your favorite aspect of this product?
Copper's ability to consolidate communications and contacts all in one place with automatic updates is priceless
What do you dislike most about this product?
There are a wide number of features, so many that I haven't yet been able to utilize them all yet
What recommendations would you give to someone considering this product?
Take the time for the training sessions- Copper has so much to offer you do need to familiarize yourself with its many capabilities
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Nov 2021
Expectations were met.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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