In Partnership With SelectHub
What is Copper?
A Google-recommended CRM, Copper integrates and works seamlessly with your Gmail, Calendar and Drive so you never have to switch tabs to add contacts, track emails, find files and manage tasks in your marketing and sales process.
Company Details
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In Partnership With SelectHub
Copper Ratings
Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
90 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Copper?
Pros
- Respectful
- Generous Negotitation
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Collaboration
Analytics and Reporting
Activity and Workflow Management
Sales Management
Marketing Management
Customer Service Management
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Quality of Features
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
Copper Reviews
Sean O.
- Role: C-Level
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2021
Intuitive and powerful
Likeliness to Recommend
What differentiates Copper from other similar products?
Probably the best CRM for working in a GSuite environment.
What is your favorite aspect of this product?
Integration to GSuite. We use the related fields all of the time. We also would never use a CRM that didn't have tags.
What do you dislike most about this product?
Emails could be highly formatted better.
What recommendations would you give to someone considering this product?
If your company doesn't use GSuite then don't bother.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
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Candace W.
- Role: Sales Marketing
- Industry: Other
- Involvement: Vendor Management and Renewal
Submitted Nov 2021
Necessary tool!
Likeliness to Recommend
What differentiates Copper from other similar products?
I love how it integrates with Google so easily. This is a vital tool in my daily workflow.
What is your favorite aspect of this product?
Easy to navigate and utilize in the way I need it to.
What do you dislike most about this product?
Wish there were more options for reporting without having to pay more.
What recommendations would you give to someone considering this product?
Look at what is most important to you and see if it meets your needs. I would highly recommend it.
Pros
- Enables Productivity
- Trustworthy
- Saves Time
- Helps Innovate
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Curtis E.
- Role: C-Level
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Nov 2021
The price is great, could be more Custom
Likeliness to Recommend
What differentiates Copper from other similar products?
Cost is really the main reason
What is your favorite aspect of this product?
I like the opportunity card section
What do you dislike most about this product?
My team needs to customize more and the leads section needs to be changed some.
What recommendations would you give to someone considering this product?
Get a full demo for the whole team
Pros
- Respectful
- Inspires Innovation
- Client's Interest First
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
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