In Partnership With SelectHub
What is Copper?
A Google-recommended CRM, Copper integrates and works seamlessly with your Gmail, Calendar and Drive so you never have to switch tabs to add contacts, track emails, find files and manage tasks in your marketing and sales process.
Company Details
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In Partnership With SelectHub
Copper Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Copper.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
90 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Copper?
Pros
- Generous Negotitation
- Respectful
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Collaboration
Analytics and Reporting
Activity and Workflow Management
Sales Management
Marketing Management
Customer Service Management
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
Introduction to Copper CRM
Copper Reviews
Laury M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2021
Great solution with opportunities for improvements
Likeliness to Recommend
What differentiates Copper from other similar products?
Easy to use!
What is your favorite aspect of this product?
That I can filter different metrics with just two clics
What do you dislike most about this product?
Sales reports are very basic
What recommendations would you give to someone considering this product?
Ideal for small and medium teams with high volume of leads
Pros
- Helps Innovate
- Altruistic
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2021
Solid CRM, easy to use.
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
Felix B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2021
Features are great!
Likeliness to Recommend
What differentiates Copper from other similar products?
It is easy to use and a good cmr tool. It can be used as you like.
What is your favorite aspect of this product?
Different stages!
What do you dislike most about this product?
There needs to be more apis and intergrations such as telefonintegration with 3cx.
What recommendations would you give to someone considering this product?
Think of what the need of your company ist
Pros
- Inspires Innovation
- Respectful
- Generous Negotitation
- Transparent
Cons
- Less Efficient Service
- Less Effective Service
- Wastes Time
Please tell us why you think this review should be flagged.
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