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What is ConvergeHub?
ConvergeHub offers a customer relationship management (CRM) and sales and marketing automation system for small and midsize businesses. With it, businesses can store contact lists, build and run targeted campaigns and manage sales activities and leads.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
1
Since last award
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ConvergeHub?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Telephony and Call Center Management
Activity and Workflow Management
Customer Service Management
Sales Management
Analytics and Reporting
Quote Contract and Proposal
Marketing Management
Lead Management
Collaboration
Account and Contact Management
Mobile
Vendor Capability Ratings
Ease of Customization
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Vendor Support
Product Strategy and Rate of Improvement
ConvergeHub Reviews
Maria A.
- Role: Sales Marketing
- Industry: Shipping
- Involvement: Vendor Selection and Purchasing
Submitted Jun 2022
This is a great too, helps my daily work life
Likeliness to Recommend
What differentiates ConvergeHub from other similar products?
Customer service
What is your favorite aspect of this product?
Facilities
What do you dislike most about this product?
I don’t have
What recommendations would you give to someone considering this product?
To have a great team behind this
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Eric R.
- Role: Sales Marketing
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Jun 2022
Simple but very effective, has all that is needed.
Likeliness to Recommend
What differentiates ConvergeHub from other similar products?
Simple to use, easy to navigate and the customer service is perfect. Any time there is an issue they contact you right away and come up with the correct solution.
What is your favorite aspect of this product?
It has many options and keeps everything organized. Easy to find what you are looking for with a great search engine and speed.
What do you dislike most about this product?
Nothing really to dislike, has pretty much everything that is needed to make life much simpler.
What recommendations would you give to someone considering this product?
No need to consider other programs, this is the right one that can do everything and even more than is needed at times.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Milad F.
- Role: Finance
- Industry: Finance
- Involvement: Vendor Management and Renewal
Submitted Jun 2022
Very conveninent, with wonderful customer service.
Likeliness to Recommend
What differentiates ConvergeHub from other similar products?
The human aspect of the company.
What is your favorite aspect of this product?
How quick problems are resolved.
What do you dislike most about this product?
Not applicable.
What recommendations would you give to someone considering this product?
Speak to the sales team thoroughly.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Inspires Innovation
Please tell us why you think this review should be flagged.
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