Contentstack Customer Reviews 2024

Contentstack

Composite Score

7.3 /10

CX Score

8.0 /10

10 Reviews Write a Review

What is Contentstack?

Contentstack – the pioneer in API-first, headless CMS technology – accelerates and simplifies content management across today's and tomorrow's digital channels, including web, mobile and IoT. From desktops to smart phones, from kiosks to smart watches, from billboards to jumbotrons, from dashboards to VR headsets – content is delivered with the push of a button and optimized for every screen, device and channel.

Company Details

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Contentstack Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Contentstack?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 81

Multi Channel Support

Web Publishing Capabilities

Social Media Integration

E-Commerce Integration

Analytics and Reporting

Content Security

Standard Templates

Translation Facilitation

Content Repository

Digital Asset Management

Management Interface

Vendor Capability Ratings

Average 79

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Ease of Data Integration

Vendor Support

Contentstack Reviews

Role: Student Academic
Industry: Media
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Sep 2024

Full of features and User-friendly

Likeliness to Recommend

6 /10

Pros

Performance Enhancing
Unique Features
Fair
Reliable

Alexander P.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

The definitive solution for content management.

Likeliness to Recommend

10 /10

What differentiates Contentstack from other similar products?

One of the things that really makes Contentstack different and advantageous is its cloud-based approach. This means I can access and manage my content from anywhere and at any time, which is especially effective when I'm working in a group or when I'm out of the office. Additionally, automatic synchronization of changes made to content ensures that you constantly have the most up-to-date version available.

What is your favorite aspect of this product?

What I love most about Contentstack is its ability to efficiently manage content across multiple channels. I can produce and disseminate content in different formats and channels, such as websites, mobile applications and social networks, all from a single platform. This not only saves time, but also ensures consistency in the presentation of our content on each of the platforms.

What do you dislike most about this product?

Although my overall experience with Contentstack was quite positive, there is one aspect that I would like to highlight as an area of optimization. The initial learning curve might be a little steep if you're not familiar with content management, however when you understand the basics, everything becomes much simpler and smoother.

What recommendations would you give to someone considering this product?

In short, I would recommend Contentstack to anyone trying to find a comprehensive, easy-to-use content management solution. Its intuitive interface, cloud-based approach, and ability to manage content across multiple channels make this program perfect for any business.

Pros

Continually Improving Product
Reliable
Efficient Service
Caring

Roland K.

Role: Information Technology
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

ContentStack – A Flexible CMS Platform

Likeliness to Recommend

9 /10

What differentiates Contentstack from other similar products?

It is fast, and understanding. It has clean and neat interface for users’ ease. It is a flexible platform because it is extremely extensible. With such great support team, users’ find it easy to ask any query.

What is your favorite aspect of this product?

The customer support system is fast and responsive. The loading speed as well as the processing data speed is quite fast and helpful for the users’. This platform updates at a fast rate. It adds more and new features for the users’ interest and their requirements. It provides ease to the users’ by doing most of the work by itself and giving them the opportunity to organize their work.

What do you dislike most about this product?

The documentation is not detailed and explained. It agitates the user because of all the features not being explained completely. It does not work with some integrations with applications like Grammarly.

What recommendations would you give to someone considering this product?

The documentation should be improved and detailed for better user experience. The integrations should be improved and made compatible with every application available out there. This would attract an audience.

Pros

Helps Innovate
Performance Enhancing
Unique Features
Effective Service

Contentstack

What is Contentstack?

Company Details

Need Assistance?

Contentstack Ratings

83 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Contentstack?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Contentstack Reviews

Full of features and User-friendly

Likeliness to Recommend

Pros

Alexander P.

The definitive solution for content management.

Likeliness to Recommend

Pros

Roland K.

ContentStack – A Flexible CMS Platform

Likeliness to Recommend

Pros

Feature Ratings

Multi Channel Support

Web Publishing Capabilities

Social Media Integration

E-Commerce Integration

Analytics and Reporting

Content Security

Standard Templates

Translation Facilitation

Content Repository

Digital Asset Management

Management Interface

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Ease of Data Integration

Vendor Support