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Conga CPQ Logo
Conga

Conga CPQ

Composite Score
7.2 /10
CX Score
7.3 /10
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Category
Conga CPQ
7.2 /10

What is Conga CPQ?

Close deals faster, increase your bottom line Empower your sellers to quote accurately and spend less time selling, no matter how complex your business becomes. With Conga CPQ, sellers are more efficient, ultimately closing bigger deals at a higher win rate.

Company Details

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Awards & Recognition

Conga CPQ won the following awards in the Configure, Price, Quote category

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Conga CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Conga CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

96 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Conga CPQ?

3% Negative
4% Neutral
93% Positive

Pros

  • Fair
  • Acts with Integrity
  • Enables Productivity
  • Respectful

Feature Ratings

Average 80

Workflow & Approvals

84

Quote Development and Administration

82

Visual Configuration

81

Product and Service Configuration

81

Renewal Management

80

Catalog Management

80

Reporting and Analytics

80

Guided Selling

79

Rules Engine

78

Discounting Management

78

Multi Currency

77

Vendor Capability Ratings

Average 77

Breadth of Features

81

Ease of IT Administration

81

Availability and Quality of Training

80

Ease of Implementation

80

Ease of Customization

80

Quality of Features

79

Usability and Intuitiveness

77

Business Value Created

74

Ease of Data Integration

74

Product Strategy and Rate of Improvement

72

Vendor Support

72

Conga CPQ Reviews

Brad T.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Simplifying the sales process with Conga CPQ

Likeliness to Recommend

8 /10

What differentiates Conga CPQ from other similar products?

Thanks to Conga CPQ, our quoting process is now more efficient and accurate, meaning sales cycles are shorter and revenue increases. For our sales operations, it's a big deal.

What do you dislike most about this product?

The basic CPQ product was first presented as if it met all the company's requirements; however, our organization had some unique needs that needed to be addressed.

What recommendations would you give to someone considering this product?

Due to the vendor's focus on "selling licenses", support can be a headache. However, we are now better at tracking customer and user cases

Pros

  • Continually Improving Product
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

Karthik R.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Streamlining Sales: Conga CPQ Review

Likeliness to Recommend

10 /10

What differentiates Conga CPQ from other similar products?

Conga CPQ stands out from other similar products due to its seamless integration with Salesforce, robust configurability, and advanced pricing capabilities. Its ability to automate complex quoting processes, provide real-time pricing guidance, and streamline sales workflows makes it a preferred choice for organizations looking to optimize their sales operations. Additionally, Conga CPQ offers extensive customization options and scalability to adapt to the unique needs of businesses across various industries, setting it apart in the market.

What is your favorite aspect of this product?

Conga CPQ is its seamless integration with Salesforce. This integration allows for a unified platform for managing sales processes, ensuring data consistency and efficiency for users.

What do you dislike most about this product?

some users have reported challenges with the complexity of initial setup and configuration in Conga CPQ. Additionally, there may be occasional limitations in customization options for specific needs, which could be a drawback for some users.

What recommendations would you give to someone considering this product?

Define Your Needs: Clearly outline your sales processes and requirements to ensure Conga CPQ meets your specific needs. Plan for Implementation: Allocate sufficient time and resources for the initial setup and configuration. Consider consulting with Conga or a certified partner for assistance if needed. Utilize Training Resources: Take advantage of training materials and resources provided by Conga to ensure your team is proficient in using the platform effectively.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gina G.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Conga CPQ has been our ally in our business

Likeliness to Recommend

8 /10

What differentiates Conga CPQ from other similar products?

Conga and our internal teams have had to dedicate more time and energy to the complicated implementation of this product. For the past seven or more years, Conga has been incredibly accommodating and patient with us.

What is your favorite aspect of this product?

A big advantage of working with Conga has been their willingness to assign a dedicated technical specialist to our team so we can maximize the value of the solution.

What do you dislike most about this product?

There are many products that our company integrates into the solution, which can make the initial product setup complicated and time-consuming. Additionally, there are many costs.

What recommendations would you give to someone considering this product?

Working with the same person for several years has allowed us to know our company well. As a result, we have been able to troubleshoot and improve our implementation in less time.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

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