Conga

Conga Contracts

Composite Score

7.4 /10

CX Score

7.7 /10

41 Reviews Write a Review

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What is Conga Contracts?

Conga Contracts is a hybrid contract lifecycle management (CLM) solution that helps organizations to generate, track, maintain and report on different business contracts. With our intelligent contracts solution, it’s easier than ever to draft, negotiate, approve, store, and analyze every agreement.

Company Details

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Awards & Recognition

Conga Contracts won the following awards in the Contract Lifecycle Management category

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2 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

0 Top Rated Features

2023

2 Top Rated Capabilities

2 Top Rated Features

2022

Conga Contracts Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Conga Contracts.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

1
Since last award

91 Plan to Renew

1
Since last award

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Conga Contracts?

8% Negative

9% Neutral

83% Positive

Pros

Friendly Negotiation
Inspires Innovation
Transparent
Client's Interest First

Feature Ratings

Average 77

E-Signature

Workflow

Clause Management

Contract Authoring

Contract Approval

Reporting Analytics

Searchable Repository

Redlining

OCR Support

Integration

Obligation Management

Vendor Capability Ratings

Average 75

Ease of Implementation

Ease of Data Integration

Quality of Features

Business Value Created

Breadth of Features

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Conga Contracts Reviews

Aniruddha V.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2023

Conga is easy Effective tool

Likeliness to Recommend

9 /10

What differentiates Conga Contracts from other similar products?

The seemless integration of Conga with Salesfoce makes it a unique product for use

What is your favorite aspect of this product?

Integration with Salesforce to generate required document

What do you dislike most about this product?

Customer support of the product is not that good

What recommendations would you give to someone considering this product?

My recommendation is to use the product and train the users properly to use this awesome product. Very Productive and Effective tool.

Pros

Fair
Continually Improving Product
Reliable
Performance Enhancing

Cons

Vendor Friendly Policies

Crystal E.

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Terrible customer service

Likeliness to Recommend

1 /10

What differentiates Conga Contracts from other similar products?

Conga has a unique way of displaying contracts and their relations (child, amendment, etc.)

What is your favorite aspect of this product?

The contract family tree, and the email notifications.

What do you dislike most about this product?

Over engineered - it is not user friendly and is not intuitive. You need to essentially use logic formulas to run reports, instead of a basic and thoughtful filtering. Customer service is horrible - it is hard to get a hold of anyone because so much turnover, and I've wasted so many hours having the same conversation with so many different people.

What recommendations would you give to someone considering this product?

Don't - there are far better solutions.

Cons

Inhibits Innovation
Slower Product Innovation
Less Reliable

Christophe B.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

A solitary response to numerous contractual issues

Likeliness to Recommend

9 /10

What differentiates Conga Contracts from other similar products?

Having numerous good benefits after implementing it. It effortlessly integrates with Salesforce, is available for users to configure in button format, and swiftly gathers current information from a variety of sources. Conga speeds up the overall cycle of contracts without wasting any money and time.

What is your favorite aspect of this product?

Conga enjoyed working with us on organizational matters. It was pretty decent. The completeness of Conga, which spares us from having to purchase an additional intake system or repository system, is something I enjoy. It excels at whatever it is capable of. I really appreciate how easy it is to create reports and search searches. Its operational procedures are simple and dependable.

What do you dislike most about this product?

There is nothing in my mind despite Conga having had a great deal of frustrating turnover. Since we switched reps frequently, we frequently had no idea who our current rep was secondly Clause Library should be fastened to make it a more effective tool.

What recommendations would you give to someone considering this product?

Conga Contracts would be quite helpful for a company that handles a lot of sales or supply chain demands. It is even more attractive to use Conga Contracts if the format of these invoices, quotes, etc. happens to be following a standard. We can use pre-formatted plug-and-play templates with Conga.

Pros

Helps Innovate
Reliable
Trustworthy
Unique Features

Conga Contracts

What is Conga Contracts?

Company Details

Need Assistance?

Awards & Recognition

Conga Contracts Ratings

76 Likeliness to Recommend

1 Since last award

91 Plan to Renew

1 Since last award

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Conga Contracts?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

E-Signature Native e-signature capabilities and/or integrations to 3rd party e-signature solutions.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Clause Management Presence of a clause library, ability to build clause libraries, AI overlay for review and analysis of contract clauses via Machine Learning

Contract Authoring Creation of the contract with legal controls such as contract structure, required information, drafting parameters. Integration with MSFT Word is high value.

Contract Approval Automated and hierarchical approval process from one or many approvers of a contract(s) within the CLM system.

Reporting Analytics Perform analysis of contract portfolio and provide insights into the contract portfolio.

Searchable Repository Storage and indexing of contracts by various criteria, including meta-tagging capabilities. Online access to all personnel that need access to them

Redlining Ability to redline agreements, with version control, and across various document formats.

OCR Support Automated import of 3rd party and legacy agreements

Integration Linkage from CLM to transactional systems such as order management systems, accounts payable systems, CRM, P2P/S2S, Legal Matter solutions, and risk management

Obligation Management Obligations, deliveries, SLA status, key event tracking of contract events through the CLM system

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Conga Contracts Reviews

Aniruddha V.

Conga is easy Effective tool

Likeliness to Recommend

Pros

Cons

Crystal E.

Terrible customer service

Likeliness to Recommend

Cons

Christophe B.

A solitary response to numerous contractual issues

Likeliness to Recommend

Pros

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Feature Ratings

E-Signature

Workflow

Clause Management

Contract Authoring

Contract Approval

Reporting Analytics

Searchable Repository

Redlining

OCR Support

Integration

Obligation Management

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Quality of Features

Business Value Created

Breadth of Features

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Ease of IT Administration

Availability and Quality of Training