Conga

Conga Composer

Composite Score

7.4 /10

CX Score

8.1 /10

6 Reviews Write a Review

Claim Software

What is Conga Composer?

Conga Composer builds a perfect proposal every time within Salesforce, helping you close deals faster and provide a better customer experience.

Company Details

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Conga Composer Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Conga Composer?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 74

Content Residency

Integrations

Share & Track

Pricing Estimate

Contract Management

Document Management

Templates

Project Management Workflow

Notifications

Tasks and Workflow Management

E-Signature

Vendor Capability Ratings

Average 72

Availability and Quality of Training

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Vendor Support

Ease of Customization

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Conga Composer Reviews

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Mar 2024

It has robust document generation and automation.

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Unique Features
Effective Service
Respectful

Nick R.

Role: Consultant
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2023

Great way to merge Salesforce data with templates

Likeliness to Recommend

10 /10

What differentiates Conga Composer from other similar products?

Conga composer allows a very fast and efficient way to merge data from Salesforce with templates. If you have experience its highly customizable

What is your favorite aspect of this product?

Once configured, document generation is very good and produces great results. Excellent in combination with Conga Trigger as this provides a seamless experience.

What do you dislike most about this product?

Configuration takes getting used to, it is not very clear on the outset and the UI is not updated to lightning. Manual composer button should also allow for input of additional fields to use as parameters. A lot of functionality needs manual work to meet some business requirements

What recommendations would you give to someone considering this product?

Document generation uses offsite API's to communicate with (conga servers), this is not done locally within the org. Something to be aware of for security. Make use of the 30 day trial trial of the software and produces a PoC prior to purchasing would give satisfaction requirements can be met.

Pros

Saves Time
Includes Product Enhancements
Helps Innovate
Reliable

Cons

Commodity Features

Conga Composer

What is Conga Composer?

Company Details

Need Assistance?

Conga Composer Ratings

93 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Conga Composer?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Content Residency Vendor ability to store content via library to centralize, deduplicate, link, and manage answers to "common" RFx questions.

Integrations The workplace platform integrates with common business applications in which users do their work, such as Office 365, G-Suite, Salesforce, and Zendesk.

Share & Track Share proposals with prospects, tracking the engagement and activity, also offering audit trails.

Pricing Estimate Ability to estimate rough pricing for proposals and contracts.

Contract Management Tracking and creation of proposals and RFP responses within the approval process

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Templates Tool provides a set of pre-made templates you can use and distribute instead of creating new ones for every situation.

Project Management Workflow Enabling tracking of end-end processes to complete an RFx response achieving import/export functionalities and automating project intake/delivery.

Notifications Tool alerts business of an application generated event.

Tasks and Workflow Management Includes the ability to assign tasks to project personnel and automate workflow between users with control points and sign-offs.

E-Signature Native e-signature capabilities and/or integrations to 3rd party e-signature solutions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Conga Composer Reviews

It has robust document generation and automation.

Likeliness to Recommend

Pros

Nick R.

Great way to merge Salesforce data with templates

Likeliness to Recommend

Pros

Cons

Feature Ratings

Content Residency

Integrations

Share & Track

Pricing Estimate

Contract Management

Document Management

Templates

Project Management Workflow

Notifications

Tasks and Workflow Management

E-Signature

Vendor Capability Ratings

Availability and Quality of Training

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Vendor Support

Ease of Customization

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration