Conga CLM Logo
Conga CLM Logo
Conga

Conga CLM

Composite Score
7.3 /10
CX Score
7.6 /10
Category
Conga CLM
7.3 /10

What is Conga CLM?

Conga CLM offers innovative ways for Chief Legal Officers to reinvent their contract processes. Capitalizing on the power of AI, these legal leaders are delivering consistent execution of best practices across the contract lifecycle.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Conga CLM won the following awards in the Contract Lifecycle Management category

Filter By

Conga CLM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Conga CLM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
81%
Negotiation and Contract:
81%
Conflict Resolution:
90%
Strategy & Innovation:
83%
Service Experience:
86%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Conga CLM?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
13% Negative
4% Neutral
83% Positive

Pros

  • Respectful
  • Caring
  • Fair
  • Acts with Integrity

Feature Ratings

Average 80

OCR Support

84

Searchable Repository

82

Integration

82

E-Signature

81

Workflow

80

Reporting Analytics

80

Contract Approval

80

Redlining

79

Clause Management

79

Contract Authoring

78

Obligation Management

78

Vendor Capability Ratings

Average 76

Business Value Created

82

Vendor Support

81

Breadth of Features

80

Ease of IT Administration

80

Product Strategy and Rate of Improvement

76

Ease of Implementation

76

Availability and Quality of Training

76

Ease of Data Integration

76

Quality of Features

74

Ease of Customization

74

Usability and Intuitiveness

68

Conga CLM Reviews

Tarun S.

  • Role: Consultant
  • Industry: Manufacturing
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2024

Great Product! with great features

Likeliness to Recommend

9 /10

What differentiates Conga CLM from other similar products?

features and support

What is your favorite aspect of this product?

Features, Clause management, redlining

What do you dislike most about this product?

Template creation can sometimes be tedious.

What recommendations would you give to someone considering this product?

Analyze your requirements, and business value and compare other products before making the final decision.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dwayne S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2023

Great product on the Salesforce Platform

Likeliness to Recommend

8 /10

What differentiates Conga CLM from other similar products?

All built on the Salesforce Platform

What is your favorite aspect of this product?

We don't need to leave Salesforce to use it.

What do you dislike most about this product?

Can be slow

What recommendations would you give to someone considering this product?

Be clear on your requirements and try and simplify the process as much as you can

Pros

  • Reliable
  • Fair
  • Includes Product Enhancements
  • Enables Productivity

Kyle B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Not a great product for SMB businesses

Likeliness to Recommend

6 /10

What differentiates Conga CLM from other similar products?

Conga can do a ton. Lots of features, but it's not a fast product for high volume businesses like ours. It's very complex and requires too much training and too many clicks to do one thing.

What is your favorite aspect of this product?

I like the automated reminders for agreements to be signed.

What do you dislike most about this product?

I don't like how slow it can be and how many clicks it takes to build a simple quote.

What recommendations would you give to someone considering this product?

It's a strong product, but not for high volume SMB businesses that transact many sales per day. Slows down our team.

Pros

  • Caring
  • Respectful
  • Fair
  • Acts with Integrity

Cons

  • Less Performance Enhancing
  • Less Productive
  • Slower Product Innovation

Most Popular Conga CLM Comparisons