Concur Expense Logo
Concur Expense Logo
SAP Concur

Concur Expense

Composite Score
8.1 /10
CX Score
8.1 /10
Category
Concur Expense
8.1 /10

What is Concur Expense?

Automate and improve the expense reporting process. Concur Expense is designed so your organization can easily enforce spending policies, capture receipts, process expense reports and make better business decisions based on timely, accurate data.

Company Details


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Awards & Recognition

Concur Expense won the following awards in the Expense Management category

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Concur Expense Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Concur Expense.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

94 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Concur Expense?

10% Negative
12% Neutral
78% Positive

Pros

  • Reliable
  • Respectful
  • Security Protects
  • Fair

Feature Ratings

Average 81

Multi Currency

85

Expense Detail Tracking

83

Single Sign-On (SSO)

83

Receipt Image Submission

83

Expense Policy Aware

82

Desktop Browser Support

80

Approval Workflow

80

Travel and Accommodation Booking

80

Travel Profile

79

Expense Itemization

79

Mobile App or Mobile Browser Support

78

Vendor Capability Ratings

Average 77

Business Value Created

80

Ease of IT Administration

79

Quality of Features

78

Ease of Data Integration

78

Ease of Implementation

78

Vendor Support

77

Breadth of Features

77

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

74

Usability and Intuitiveness

74

Ease of Customization

73

Concur Expense Reviews

John O.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Great product, especially the app

Likeliness to Recommend

9 /10

What differentiates Concur Expense from other similar products?

We previously did this internally, sending receipts and excel sheet to finance department - in conpararion this is much easier

What is your favorite aspect of this product?

Phone app enables you to photo receipts and instantly upload, this was a great development as we previously photocopied and uploaded on laptop, much quicker and easier

What do you dislike most about this product?

We are charged per claim, so now forced to save up receipts before claiming with minimum claim amount bought in, not ideal but not massively inconvenient

What recommendations would you give to someone considering this product?

Well worth it, save staff time to be focusing on doing there job

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Fair

Nathali F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

The mobile app is very easy to use

Likeliness to Recommend

8 /10

What differentiates Concur Expense from other similar products?

dont know other

What is your favorite aspect of this product?

the mobile app

What do you dislike most about this product?

web user interface

What recommendations would you give to someone considering this product?

save a lot of time to do expenses

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Saves Time

BILAL S.

  • Role: Finance
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Love the mobile app

Likeliness to Recommend

10 /10

What differentiates Concur Expense from other similar products?

The mobile app is very good, all you have to do is take the picture of the receipt and it does most of the work. The mileage tracking is quite good too.

What is your favorite aspect of this product?

The mileage tracking is quite good too.

What do you dislike most about this product?

can't read multiple receipt in one picture.

What recommendations would you give to someone considering this product?

This will definitely give your company an edge on Expense management

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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