What is Concur Expense?
Automate and improve the expense reporting process. Concur Expense is designed so your organization can easily enforce spending policies, capture receipts, process expense reports and make better business decisions based on timely, accurate data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
94 Plan to Renew
1
Since last award
75 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+70 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Concur Expense?
Pros
- Reliable
- Respectful
- Security Protects
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi Currency
Expense Detail Tracking
Single Sign-On (SSO)
Receipt Image Submission
Expense Policy Aware
Approval Workflow
Desktop Browser Support
Expense Itemization
Travel and Accommodation Booking
Travel Profile
Mobile App or Mobile Browser Support
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Implementation
Quality of Features
Ease of Data Integration
Vendor Support
Breadth of Features
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Concur Expense Reviews
Juliette M.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Mar 2023
Easy and unique expense management
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
The app is user-friendly and provides real-time notifications of employee expense reports.
What is your favorite aspect of this product?
After submitting expenses, there is an instant expense record reconciliation.
What do you dislike most about this product?
False positives in automated categorization of duplicate payments.
What recommendations would you give to someone considering this product?
manage your payments through the expense management app, and monitor your travel related expenses.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Lauren J.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Mar 2023
Concur Expense Is Highly Reliable
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
The reliability of this expense management software has been making it a top tool. Concur Expense is also exceptional due to its accuracy.
What is your favorite aspect of this product?
Concur Expense is an easy to understand and use expense management software. I also like the resourceful customer support team of Concur Expense.
What do you dislike most about this product?
Concur Expense is highly reliable to use. I do not dislike Concur Expense.
What recommendations would you give to someone considering this product?
I highly recommend Concur Expense. Concur Expense is the best.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Taylor D.
- Role: Student Academic
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Feb 2023
Efficient and no frills
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
It has some extensive accounting features that integrated well with our Financial Services team. They were able to use Concur as a whole platform which allowed the Concur Expense platform to be one less system for our staff to learn and implement.
What is your favorite aspect of this product?
The app is user friendly and pretty simple to use. It's also easy to track receipts and expenses on the go.
What do you dislike most about this product?
It's not the most visually appealing platform, and splitting expenses could be difficult at times as the options and workflow are not the most intuitive.
What recommendations would you give to someone considering this product?
It's very helpful to integrate across the organization, pretty simple to use, and provides excellent accountability and support for employees when it comes to financial responsibilities.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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