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What is Concur Expense?
Automate and improve the expense reporting process. Concur Expense is designed so your organization can easily enforce spending policies, capture receipts, process expense reports and make better business decisions based on timely, accurate data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
94 Plan to Renew
1
Since last award
75 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+70 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Concur Expense?
Pros
- Reliable
- Respectful
- Security Protects
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi Currency
Expense Detail Tracking
Single Sign-On (SSO)
Receipt Image Submission
Expense Policy Aware
Approval Workflow
Desktop Browser Support
Expense Itemization
Travel and Accommodation Booking
Travel Profile
Mobile App or Mobile Browser Support
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Implementation
Quality of Features
Ease of Data Integration
Vendor Support
Breadth of Features
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Concur Expense Reviews
- Role: Operations
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Jun 2020
Easy to use! Convenient
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Bishop B.
- Role: Finance
- Industry: Not for Profit
- Involvement: Initial Implementation
Submitted Jun 2020
Great product to track and record employee expense
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
I haven’t used any other expense products. But concur is different from what I’ve heard is because it allows you to track and file everything electronically.
What is your favorite aspect of this product?
Ease of filing expense reports
What do you dislike most about this product?
I haven’t found anything that I don’t like yet
What recommendations would you give to someone considering this product?
This is a great product for employees and contractors to report expenses to have reimbursed
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
- Role: Finance
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2020
Concur performs adaquately but misses the target
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Caring
Cons
- Less Effective Service
- Under Delivered
- Slower Product Innovation
Please tell us why you think this review should be flagged.
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