Concur Expense Logo
Concur Expense Logo
SAP Concur

Concur Expense

Composite Score
8.1 /10
CX Score
8.1 /10
Category
Concur Expense
8.1 /10

What is Concur Expense?

Automate and improve the expense reporting process. Concur Expense is designed so your organization can easily enforce spending policies, capture receipts, process expense reports and make better business decisions based on timely, accurate data.

Company Details


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Awards & Recognition

Concur Expense won the following awards in the Expense Management category

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Concur Expense Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Concur Expense.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

94 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Concur Expense?

10% Negative
12% Neutral
78% Positive

Pros

  • Reliable
  • Respectful
  • Security Protects
  • Fair

Feature Ratings

Average 81

Multi Currency

85

Expense Detail Tracking

83

Single Sign-On (SSO)

83

Receipt Image Submission

83

Expense Policy Aware

82

Desktop Browser Support

80

Approval Workflow

80

Travel and Accommodation Booking

80

Travel Profile

79

Expense Itemization

79

Mobile App or Mobile Browser Support

78

Vendor Capability Ratings

Average 77

Business Value Created

80

Ease of IT Administration

79

Quality of Features

78

Ease of Data Integration

78

Ease of Implementation

78

Vendor Support

77

Breadth of Features

77

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

74

Usability and Intuitiveness

74

Ease of Customization

73

Concur Expense Reviews

Tiffany D.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2020

Great product, just needs some fine tuning.

Likeliness to Recommend

10 /10

What differentiates Concur Expense from other similar products?

I love the mobile capabilities. As well the ability to have multiple features such as booking travel, recording expenses and approving invoices is so convenient! It’s great to be able to approve invoice on the go and snap a picture of a receipt and have it upload to my expense report.

What is your favorite aspect of this product?

My favorite aspect is the multiple features and mobile capabilities.

What do you dislike most about this product?

Unfortunately the expense portion can be confusing, especially if you’re not used to recording expenses.

What recommendations would you give to someone considering this product?

Try it out! But make sure you watch the training videos to get the full benefits of this program.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2020

Easy to user, but a little pricey

Likeliness to Recommend

8 /10

Pros

  • Trustworthy
  • Effective Service
  • Inspires Innovation
  • Caring
  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2020

Easy to use, keeps everything organized

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

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