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What is Concur Expense?
Automate and improve the expense reporting process. Concur Expense is designed so your organization can easily enforce spending policies, capture receipts, process expense reports and make better business decisions based on timely, accurate data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
94 Plan to Renew
76 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+73 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Concur Expense?
Pros
- Reliable
- Respectful
- Security Protects
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi Currency
Expense Detail Tracking
Single Sign-On (SSO)
Receipt Image Submission
Expense Policy Aware
Desktop Browser Support
Approval Workflow
Travel and Accommodation Booking
Travel Profile
Expense Itemization
Mobile App or Mobile Browser Support
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Data Integration
Ease of Implementation
Vendor Support
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Concur Expense Reviews
Marcus C.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2021
Fantastic expense management platform.
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
Concur Expense is stable and fits reliably in all organizations including even the mid-sized ones thus allowing them to manage their expenses reliably.
What is your favorite aspect of this product?
Concur Expense is accurate and has helped us manage our expenses and enable us meet them on time thereby maintain our financial integrity. Has helped us solve the business problem of incurring illegitimate bills and some that are inflated helping us save money and resources. Customer support is available and it helps in expediting the perfect usage of the platform at all times.
What do you dislike most about this product?
Some of our less tech-savvy users had a steep learning curve but with time that was solved by training and experience.
What recommendations would you give to someone considering this product?
Concur Expense is reliable and it will enable accurate management of all organizational expenses and thus assure their timely payment.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
- Role: Vendor Management
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Jul 2021
Typical SAP Suite
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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Caitlynn D.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jun 2021
Concur saves time and resources
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
Concur is an all in one travel and expense product and is used by our employees for expense, travel, and purchase reimbursement as well as travel accommodations. Additionally, we use the PCard syncing feature. The ability to use Concur on your phone, track travel with GPS, and on various other devices makes everything a much smoother process.
What is your favorite aspect of this product?
My favorite aspect of Concur is the ability to take a picture of your receipt to submit for reimbursement. No more filling out long spreadsheets and forms. I also like the GPS travel reimbursement feature.
What do you dislike most about this product?
Concur was a little bit hard to learn how to use as an approver, but with training we were able to figure it out.
What recommendations would you give to someone considering this product?
Concur will help anyone managing expenses and reimbursements. It will aid in becoming much more organized and creates a streamlined process.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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