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What is Concur Expense?
Automate and improve the expense reporting process. Concur Expense is designed so your organization can easily enforce spending policies, capture receipts, process expense reports and make better business decisions based on timely, accurate data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
94 Plan to Renew
76 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+73 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Concur Expense?
Pros
- Reliable
- Respectful
- Security Protects
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi Currency
Expense Detail Tracking
Single Sign-On (SSO)
Receipt Image Submission
Expense Policy Aware
Desktop Browser Support
Approval Workflow
Travel and Accommodation Booking
Travel Profile
Expense Itemization
Mobile App or Mobile Browser Support
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Data Integration
Ease of Implementation
Vendor Support
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Concur Expense Reviews
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Mai V.
- Role: Consultant
- Industry: Banking
- Involvement: End User of Application
Submitted Jun 2022
Much better than Excel!
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
I haven't used any other alternative software therefore a comparison now does not make much sense.
What is your favorite aspect of this product?
The dashboard looks really simple and easy to locate to different sections.
What do you dislike most about this product?
Probably the design. The design still looks a bit old-fashioned, old-school and not very modern.
What recommendations would you give to someone considering this product?
Worth a try, I recommend this product even though it might not the most perfect solution in the market out there.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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Zach K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Fairly straightforward expense reporting process
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
Concur Expense has deep functionality, which can be useful for large enterprises that track expenses closely.
What is your favorite aspect of this product?
Relatively easy to use
What do you dislike most about this product?
Many fields are mandatory when submitting expense report information, which improves expense tracking at an organizational level but is cumbersome when submitting reports. Sometimes false flag error messages will pop up that need to be dismissed.
What recommendations would you give to someone considering this product?
Shop around before buying.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Gina G.
- Role: Finance
- Industry: Media
- Involvement: IT Leader or Manager
Submitted May 2022
I's been fantastic to use, with monthly reports
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
Since then, we've moved away from Concur's Expense and Travel modules. Whereas we won't go into specifics, our current Travel app appears to be a lateral shift, with some upgrades and some downgrades, while our current Expense app is an entirely new experience and I wouldn't consider going back.
What is your favorite aspect of this product?
The company's customer service and accounting staff were always willing to help. To do a straightforward operation, I didn't have to fill out a slew of data in the expenditure reporting UI, which I appreciated. It appeared as though the processes for obtaining permission were running well as well.
What do you dislike most about this product?
Many times, even the real people behind the scenes couldn't get the system to do what they wanted, so I had to work with the travel provider to connect things like my frequent flyer number so I could access my status-related benefits.
What recommendations would you give to someone considering this product?
A wonderful technique to keep track of costs and get permission from the property owner to reimburse them. There are a plethora of receipt choices and categories to help organize things.
Pros
- Enables Productivity
- Continually Improving Product
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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