Concur Expense Logo
Concur Expense Logo
SAP Concur

Concur Expense

Composite Score
8.1 /10
CX Score
8.1 /10
Category
Concur Expense
8.1 /10

What is Concur Expense?

Automate and improve the expense reporting process. Concur Expense is designed so your organization can easily enforce spending policies, capture receipts, process expense reports and make better business decisions based on timely, accurate data.

Company Details


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Awards & Recognition

Concur Expense won the following awards in the Expense Management category

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Concur Expense Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Concur Expense.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

94 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Concur Expense?

10% Negative
12% Neutral
78% Positive

Pros

  • Reliable
  • Respectful
  • Security Protects
  • Fair

Feature Ratings

Average 81

Multi Currency

85

Expense Detail Tracking

83

Single Sign-On (SSO)

83

Receipt Image Submission

83

Expense Policy Aware

82

Desktop Browser Support

80

Approval Workflow

80

Travel and Accommodation Booking

80

Travel Profile

79

Expense Itemization

79

Mobile App or Mobile Browser Support

78

Vendor Capability Ratings

Average 77

Business Value Created

80

Ease of IT Administration

79

Quality of Features

78

Ease of Data Integration

78

Ease of Implementation

78

Vendor Support

77

Breadth of Features

77

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

74

Usability and Intuitiveness

74

Ease of Customization

73

Concur Expense Reviews

Massimo D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

I am using SAP Concur now since the last 5 years!

Likeliness to Recommend

10 /10

What differentiates Concur Expense from other similar products?

Much easier to use, no fussy, straight to the point

What is your favorite aspect of this product?

Even you don't know the product, you can easily use it

What do you dislike most about this product?

nothing specific

What recommendations would you give to someone considering this product?

In my personal and honest opinion, if you are looking for an expense tool, this is definitely the best

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2022

This is one of the most amazing product in space

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Respectful

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Commodity Features

Irma V.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

"Fantastic product!"

Likeliness to Recommend

10 /10

What differentiates Concur Expense from other similar products?

easy to use

What is your favorite aspect of this product?

easy to use

What do you dislike most about this product?

can be slow

What recommendations would you give to someone considering this product?

go for it......

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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