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What is Concur Expense?
Automate and improve the expense reporting process. Concur Expense is designed so your organization can easily enforce spending policies, capture receipts, process expense reports and make better business decisions based on timely, accurate data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
94 Plan to Renew
76 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+73 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Concur Expense?
Pros
- Reliable
- Respectful
- Security Protects
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi Currency
Expense Detail Tracking
Single Sign-On (SSO)
Receipt Image Submission
Expense Policy Aware
Desktop Browser Support
Approval Workflow
Travel and Accommodation Booking
Travel Profile
Expense Itemization
Mobile App or Mobile Browser Support
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Data Integration
Ease of Implementation
Vendor Support
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Concur Expense Reviews
Camille C.
- Role: Human Resources
- Industry: Media
- Involvement: End User of Application
Submitted Feb 2023
A good Employee Expense Management Software
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
It was using SAP concur that I was able to submit my expense reports for reimbursement to my company. To that end, everything went swimmingly. Similarly, I had no trouble filling out all the fields.
What is your favorite aspect of this product?
Concur's user-friendliness extends to its trip-planning, travel-option, expense report, and online submission functions. Concur keeps track of your shopping habits, loyalty cards, and preferred establishments in a single profile that can be accessed and modified at any time.
What do you dislike most about this product?
When compared to the competition, I would say the UI is hopelessly out of date. The app works well, but I think it might benefit from additional aesthetic polish.
What recommendations would you give to someone considering this product?
Easily manage your trip expenses and be reimbursed with this desktop and mobile software. Concur can be accessed from any location and is compatible with single sign-on software, making it accessible to everyone in an organization.
Pros
- Enables Productivity
- Efficient Service
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.
Lauren C.
- Role: Human Resources
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Jan 2023
Great Product!
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
I love how easy this application is to use either via Mobile or Desktop. I like to keep up with my expenses using the mobile app and then verify and submit on the desktop version. I have not used another expense reporting application that makes it this easy!
What is your favorite aspect of this product?
I like that it offers both a mobile and desktop version. I like that you are able to have a company card on file to easily book bigger travel like hotels and flights.
What do you dislike most about this product?
I don't like that sometimes the app and desktop version are not synced up. One receipt might show on the desktop but not on the app to the approver.
What recommendations would you give to someone considering this product?
I think Concur is great and I would highly recommend checking out this product for you business!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Helps Innovate
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Jan 2023
Generally works well, user interface is clunky
Likeliness to Recommend
Pros
- Performance Enhancing
- Enables Productivity
- Respectful
- Includes Product Enhancements
Cons
- Less Efficient Service
- Less Effective Service
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
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