Concur Expense Logo
Concur Expense Logo
SAP Concur

Concur Expense

Composite Score
8.1 /10
CX Score
8.0 /10
Category
Concur Expense
8.1 /10

What is Concur Expense?

Automate and improve the expense reporting process. Concur Expense is designed so your organization can easily enforce spending policies, capture receipts, process expense reports and make better business decisions based on timely, accurate data.

Company Details


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Awards & Recognition

Concur Expense won the following awards in the Expense Management category

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Concur Expense Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Concur Expense.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

94 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Concur Expense?

10% Negative
12% Neutral
78% Positive

Pros

  • Reliable
  • Respectful
  • Security Protects
  • Fair

Feature Ratings

Average 81

Multi Currency

85

Expense Detail Tracking

83

Single Sign-On (SSO)

83

Receipt Image Submission

82

Expense Policy Aware

82

Approval Workflow

81

Desktop Browser Support

80

Travel and Accommodation Booking

80

Expense Itemization

79

Travel Profile

79

Mobile App or Mobile Browser Support

78

Vendor Capability Ratings

Average 77

Business Value Created

81

Ease of IT Administration

79

Ease of Implementation

78

Quality of Features

78

Ease of Data Integration

78

Vendor Support

77

Breadth of Features

77

Availability and Quality of Training

76

Usability and Intuitiveness

75

Product Strategy and Rate of Improvement

74

Ease of Customization

72

Concur Expense Reviews

Lauren J.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Concur Expense Is Highly Reliable

Likeliness to Recommend

10 /10

What differentiates Concur Expense from other similar products?

The reliability of this expense management software has been making it a top tool. Concur Expense is also exceptional due to its accuracy.

What is your favorite aspect of this product?

Concur Expense is an easy to understand and use expense management software. I also like the resourceful customer support team of Concur Expense.

What do you dislike most about this product?

Concur Expense is highly reliable to use. I do not dislike Concur Expense.

What recommendations would you give to someone considering this product?

I highly recommend Concur Expense. Concur Expense is the best.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Taylor D.

  • Role: Student Academic
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Efficient and no frills

Likeliness to Recommend

8 /10

What differentiates Concur Expense from other similar products?

It has some extensive accounting features that integrated well with our Financial Services team. They were able to use Concur as a whole platform which allowed the Concur Expense platform to be one less system for our staff to learn and implement.

What is your favorite aspect of this product?

The app is user friendly and pretty simple to use. It's also easy to track receipts and expenses on the go.

What do you dislike most about this product?

It's not the most visually appealing platform, and splitting expenses could be difficult at times as the options and workflow are not the most intuitive.

What recommendations would you give to someone considering this product?

It's very helpful to integrate across the organization, pretty simple to use, and provides excellent accountability and support for employees when it comes to financial responsibilities.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Camille C.

  • Role: Human Resources
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

A good Employee Expense Management Software

Likeliness to Recommend

9 /10

What differentiates Concur Expense from other similar products?

It was using SAP concur that I was able to submit my expense reports for reimbursement to my company. To that end, everything went swimmingly. Similarly, I had no trouble filling out all the fields.

What is your favorite aspect of this product?

Concur's user-friendliness extends to its trip-planning, travel-option, expense report, and online submission functions. Concur keeps track of your shopping habits, loyalty cards, and preferred establishments in a single profile that can be accessed and modified at any time.

What do you dislike most about this product?

When compared to the competition, I would say the UI is hopelessly out of date. The app works well, but I think it might benefit from additional aesthetic polish.

What recommendations would you give to someone considering this product?

Easily manage your trip expenses and be reimbursed with this desktop and mobile software. Concur can be accessed from any location and is compatible with single sign-on software, making it accessible to everyone in an organization.

Pros

  • Enables Productivity
  • Efficient Service
  • Security Protects
  • Helps Innovate

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