Conceptboard Logo
Conceptboard Logo
Conceptboard

Conceptboard

Composite Score
8.4 /10
CX Score
8.6 /10
Category
Conceptboard
8.4 /10

What is Conceptboard?

Conceptboard is the secure solution for digital collaboration. The visual collaboration tool from Germany enables teams to work together on complex projects quickly, intuitively and from anywhere. Conceptboard replaces whiteboards in meeting rooms with an innovative, always available, unlimited digital workspace - GDPR compliant and with the highest data protection standards. Government institutions worldwide rely on Conceptboard and trust in the highest data protection standards and certifications.

Company Details


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Awards & Recognition

Conceptboard won the following awards in the Whiteboard Software category

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Conceptboard Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Conceptboard.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
96%
Conflict Resolution:
97%
Strategy & Innovation:
96%
Service Experience:
96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Conceptboard?

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2% Negative
0% Neutral
98% Positive

Pros

  • Enables Productivity
  • Respectful
  • Fair
  • Trustworthy

Feature Ratings

Average 86

Collaboration

90

Sticky Notes

89

Infinite Canvas

88

Role-Based Access

86

Annotation

86

Surveys and Polling

86

Record, Save, and Export Canvases

84

Multimedia Content

84

Integration with Meeting Solutions

84

Screen Sharing

83

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

88

Quality of Features

88

Availability and Quality of Training

87

Vendor Support

87

Ease of Implementation

87

Ease of Data Integration

86

Breadth of Features

85

Ease of IT Administration

84

Business Value Created

83

Ease of Customization

80

Product Strategy and Rate of Improvement

80

Conceptboard Reviews

Trevor H.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Conceptboard: Connectivity

Likeliness to Recommend

9 /10

What differentiates Conceptboard from other similar products?

Audio/video connectivity and storage services, such as Google Drive.

What is your favorite aspect of this product?

I like its connectivity and good support with other applications and services....

What do you dislike most about this product?

I don't dislike it at all.

What recommendations would you give to someone considering this product?

It is a very capable tool, with good easy-to-use functions, it combines diagramming aspects and video conferencing tools in a great collaboration platform

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Manuel H.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Journey Strategic: Mapping Customer Experiences

Likeliness to Recommend

9 /10

What differentiates Conceptboard from other similar products?

Conceptboard’s infinite canvas and diverse set of templates empower managers to create detailed and dynamic customer journey maps. These maps can show every stage of the customer journey, from awareness to advocacy, and highlight important points for targeted outreach.

What is your favorite aspect of this product?

I can map out customer journeys using Conceptboard, which helps me reach customers in the right way. This helps me understand customers better and make more successful campaigns. The platform lets cross-functional teams work together to create and improve customer journey maps, ensuring alignment and consistency across all marketing efforts. Its easy-to-use interface and drag-and-drop functionality make it easy to visualize complex customer interactions and pathways.

What do you dislike most about this product?

While Conceptboard is great for collaborative mapping, its analytics could be improved. Tracking engagement and customer interactions in the platform would give deeper insights, so we can make more data-driven adjustments to marketing strategies.

What recommendations would you give to someone considering this product?

I’ve used Conceptboard to chart customer journeys. The platform’s tools have helped me identify and analyze key touchpoints, so our marketing is timely and impactful. Conceptboard’s collaborative environment has helped us work together, so we understand customer behaviors and preferences. While more analytics features would be helpful, Conceptboard is still a key tool for engaging customers and building stronger relationships.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Eric C.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Excellent tool for facilitating effective teamwork

Likeliness to Recommend

8 /10

What differentiates Conceptboard from other similar products?

I use Conceptboard for everything from backlog management to team decision making because of how simple it is to set up new boards, invite others to contribute, and so on.

What is your favorite aspect of this product?

The simplicity of Conceptboard's UI and the clarity with which it displays my to-do list are two of its greatest strengths. Allows members of a team to effectively collaborate on tasks despite physical distance.

What do you dislike most about this product?

The price may be prohibitive for some users, in my opinion, because there are comparable products available elsewhere for less money that still get the job done. It would be helpful if there was some sort of onboarding process to get acquainted with all of its features.

What recommendations would you give to someone considering this product?

The skill of making impressive, professionally-looking presentations, either from scratch or by modifying existing templates. Sharing with coworkers, clients, and partners, high resolution allows for excellent zoom-in potential. Additionally, Conceptboard's staff is exceptionally helpful.

Pros

  • Reliable
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

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