Commvault Systems

Commvault Cloud

Composite Score

7.6 /10

CX Score

7.7 /10

28 Reviews Write a Review

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What is Commvault Cloud?

Introducing Commvault® Cloud Powered by Metallic® AI: Meet the cyber resilience platform built for the hybrid enterprise. Commvault Cloud delivers true cloud cyber resilience while ensuring the fastest recovery. It’s the ultimate weapon against ransomware.

Company Details

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Awards & Recognition

Commvault Cloud won the following awards in the Email Backup category

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3 Top Rated Capabilities

6 Top Rated Features

2023

2 Top Rated Capabilities

8 Top Rated Features

2022

Commvault Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Commvault Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

3
Since last award

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Commvault Cloud?

6% Negative

2% Neutral

92% Positive

Pros

Enables Productivity
Altruistic
Efficient Service
Continually Improving Product

Feature Ratings

Average 83

Full System Backup Restore

Security

Information Store Backup Restore

Backup Archiving

Support for Backup Types

Compliance

Media Support

Mailbox Backup Restore

Transaction Log Backup Restore

Granular Restore

Permissions Awareness

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Quality of Features

Ease of Implementation

Business Value Created

Breadth of Features

Ease of Customization

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Also Featured in...

Backup and Availability

Score 8.5

View Commvault Cloud in this category (opens in a new tab)

Commvault Cloud Reviews

Role: Information Technology
Industry: Insurance
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Mar 2020

Great product that meets the company's needs

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Mar 2020

Reassuring support from client services

Likeliness to Recommend

7 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Commvault Cloud

What is Commvault Cloud?

Company Details

Need Assistance?

Awards & Recognition

Commvault Cloud Ratings

88 Likeliness to Recommend

3 Since last award

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Commvault Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Full System Backup Restore The backup of the full email system and all of its servers, including the operating system.

Security The software provides appropriate data and access security for the message store, individual mailboxes and messages.

Information Store Backup Restore Ability to backup and restore only the Information Store (full contents of all mailboxes) of an email server, common with MS Exchange Server.

Backup Archiving Ability to conduct archive backups for long-term storage.

Support for Backup Types Support for Full, Incremental (change since last incremental backup) & Differential (change since last full backup) backup types.

Compliance Compliance with privacy legislation, including General Data Protection Regulation (GDPR), and the ability to enact requests for purging of personal information.

Media Support Support for backup to various backup media formats, including disk, Cloud, optical drives, and tape etc.

Mailbox Backup Restore The backup and restore of individual mailboxes without having to restore an entire email server to extract a single mailbox.

Transaction Log Backup Restore Ability to backup and restore the transaction log (which can be “replayed” in order to rebuild an email Information Store) of an MS Exchange email server.

Granular Restore The ability to restore individual email messages, message threads, or messages within a specified date range.

Permissions Awareness The backup software having awareness of mailbox permissions, rules, and delegates, and the ability to backup and restore associated permissions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Backup and Availability

Commvault Cloud Reviews

Great product that meets the company's needs

Likeliness to Recommend

Pros

Reassuring support from client services

Likeliness to Recommend

Pros

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Feature Ratings

Full System Backup Restore

Security

Information Store Backup Restore

Backup Archiving

Support for Backup Types

Compliance

Media Support

Mailbox Backup Restore

Transaction Log Backup Restore

Granular Restore

Permissions Awareness

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Quality of Features

Ease of Implementation

Business Value Created

Breadth of Features

Ease of Customization

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement