

What is CommVault Backup & Recovery?
Ensure data availability for all workloads across cloud and on-prem environments
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 80%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 88%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love CommVault Backup & Recovery?
Pros
- Unique Features
- Respectful
- Security Protects
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Discovery (DLP)
Endpoint Support
Real Time Scanning
Customizable and Pre Canned Policies
Encryption and Decryption Support
Centralized Reporting Engine
Multiple Enforcement Actions
Forensic Analysis Support
Optical Character Recognition
Vendor Capability Ratings
Quality of Features
Ease of Data Integration
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Vendor Support
Availability and Quality of Training
CommVault Backup & Recovery Reviews
cosmin c.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2022
Complete end to end data protection solution
Likeliness to Recommend
What differentiates CommVault Backup & Recovery from other similar products?
Ease of use. Reliability. Proper documentation
What is your favorite aspect of this product?
Reliability
What do you dislike most about this product?
Newer features not so thorroughly documented
What recommendations would you give to someone considering this product?
use the public documentation to work your way around
Pros
- Efficient Service
- Respectful
- Client Friendly Policies
- Helps Innovate
Please tell us why you think this review should be flagged.

Daniel V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2022
Promising alternative to more expensive vendors
Likeliness to Recommend
What differentiates CommVault Backup & Recovery from other similar products?
Better cost/benefit, not hard to use, good features
What is your favorite aspect of this product?
Good support, not hard to implement
What do you dislike most about this product?
Can still improve
What recommendations would you give to someone considering this product?
Worth considering for small to medium organizations
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Binay A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2022
Powerful and elegant tool, must to have
Likeliness to Recommend
What differentiates CommVault Backup & Recovery from other similar products?
Commvault is very stable product, Reliable, eficient and safe. The product performs very efficiently and has a lot of features. Supports a lot of environments and multiple backup/restore/DR scenarios.
What is your favorite aspect of this product?
Scalability is key – Commvault can seamlessly manage a large distributed environment across multiple data centers via a single platform and a single policy engine.
What do you dislike most about this product?
I feel the documentation can be made better and support system can be improved. Overall product is masterpiece to use.
What recommendations would you give to someone considering this product?
Must to try as it’s a very powerful tool with all scope to get scaled and configured.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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