CommVault Backup & Recovery Logo
CommVault Backup & Recovery Logo
Commvault Systems

CommVault Backup & Recovery

Composite Score
7.7 /10
CX Score
7.9 /10
Category
CommVault Backup & Recovery
7.7 /10

What is CommVault Backup & Recovery?

Ensure data availability for all workloads across cloud and on-prem environments

Company Details


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Awards & Recognition

CommVault Backup & Recovery won the following awards in the Data Loss Prevention category

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CommVault Backup & Recovery Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CommVault Backup & Recovery.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
80%
Conflict Resolution:
93%
Strategy & Innovation:
88%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CommVault Backup & Recovery?

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0% Negative
11% Neutral
89% Positive

Pros

  • Unique Features
  • Respectful
  • Security Protects
  • Efficient Service

Feature Ratings

Average 83

Data Discovery (DLP)

86

Endpoint Support

86

Real Time Scanning

85

Customizable and Pre Canned Policies

85

Encryption and Decryption Support

84

Centralized Reporting Engine

82

Multiple Enforcement Actions

81

Forensic Analysis Support

79

Optical Character Recognition

69

Vendor Capability Ratings

Average 80

Quality of Features

85

Ease of Data Integration

84

Breadth of Features

84

Business Value Created

83

Product Strategy and Rate of Improvement

80

Ease of Implementation

80

Ease of IT Administration

80

Usability and Intuitiveness

79

Ease of Customization

77

Vendor Support

77

Availability and Quality of Training

76

CommVault Backup & Recovery Reviews

Furkan O.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Difficult to use but awesome.

Likeliness to Recommend

9 /10

What differentiates CommVault Backup & Recovery from other similar products?

I see it as one of the two best enterprise backup products.

What is your favorite aspect of this product?

It can back up every product and every file type.

What do you dislike most about this product?

Difficult to use and get used to.

What recommendations would you give to someone considering this product?

n my opinion, CommVault has a competitor in the market. One can choose between the two. We chose CommVault due to its cost advantage.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Efficient Service

Jonathan G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

The best backup and recovery tool on the market

Likeliness to Recommend

10 /10

What differentiates CommVault Backup & Recovery from other similar products?

It offers a unified platform that combines backup, recovery, archiving and data management into a single solution. Additionally, CommVault is known for its scalability, allowing businesses to grow without compromising backup efficiency.

What is your favorite aspect of this product?

Advanced automation and granular recovery options which also are important differentiators, providing greater flexibility and agility in data recovery.

What do you dislike most about this product?

its complexity in terms of configuration and management

What recommendations would you give to someone considering this product?

I would recommend it because it is considered a recommended solution for data backup and recovery, especially for companies looking for a comprehensive and scalable platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rodrigo M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Effectve Backup and Recovery solution

Likeliness to Recommend

10 /10

What differentiates CommVault Backup & Recovery from other similar products?

Great features, easy to manage

What is your favorite aspect of this product?

easy to manage, documentation

What do you dislike most about this product?

Technical support

What recommendations would you give to someone considering this product?

better and faster support

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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