

What is CommVault Backup & Recovery?
Ensure data availability for all workloads across cloud and on-prem environments
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 80%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 88%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love CommVault Backup & Recovery?
Pros
- Unique Features
- Respectful
- Security Protects
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Discovery (DLP)
Endpoint Support
Real Time Scanning
Customizable and Pre Canned Policies
Encryption and Decryption Support
Centralized Reporting Engine
Multiple Enforcement Actions
Forensic Analysis Support
Optical Character Recognition
Vendor Capability Ratings
Quality of Features
Ease of Data Integration
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Vendor Support
Availability and Quality of Training
CommVault Backup & Recovery Reviews
Furkan O.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Difficult to use but awesome.
Likeliness to Recommend
What differentiates CommVault Backup & Recovery from other similar products?
I see it as one of the two best enterprise backup products.
What is your favorite aspect of this product?
It can back up every product and every file type.
What do you dislike most about this product?
Difficult to use and get used to.
What recommendations would you give to someone considering this product?
n my opinion, CommVault has a competitor in the market. One can choose between the two. We chose CommVault due to its cost advantage.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.

Jonathan G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2024
The best backup and recovery tool on the market
Likeliness to Recommend
What differentiates CommVault Backup & Recovery from other similar products?
It offers a unified platform that combines backup, recovery, archiving and data management into a single solution. Additionally, CommVault is known for its scalability, allowing businesses to grow without compromising backup efficiency.
What is your favorite aspect of this product?
Advanced automation and granular recovery options which also are important differentiators, providing greater flexibility and agility in data recovery.
What do you dislike most about this product?
its complexity in terms of configuration and management
What recommendations would you give to someone considering this product?
I would recommend it because it is considered a recommended solution for data backup and recovery, especially for companies looking for a comprehensive and scalable platform.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Rodrigo M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
Effectve Backup and Recovery solution
Likeliness to Recommend
What differentiates CommVault Backup & Recovery from other similar products?
Great features, easy to manage
What is your favorite aspect of this product?
easy to manage, documentation
What do you dislike most about this product?
Technical support
What recommendations would you give to someone considering this product?
better and faster support
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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