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Cognito Forms Logo Award Winner Product Badge
Cognito Forms

Cognito Forms

Composite Score
8.8 /10
CX Score
9.0 /10
Category
Cognito Forms
8.8 /10

What is Cognito Forms?

Create unlimited forms with our easy-to-use, drag-and-drop form builder that has the layout and flexibility you need. Customize your style and embed your responsive form directly on your website or blog. Receive customized email notifications, view your entries from any device and create custom views to manage your workflow.

Company Details


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Awards & Recognition

Cognito Forms won the following awards in the Online Forms category

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Cognito Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cognito Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

97 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cognito Forms?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Feature Ratings

Average 87

Version Management

91

Security

90

Field Configuration and Customization

90

Mobility

89

Electronic Signatures

89

State Transformation

88

Drag and Drop Design

88

Workflow Automation

85

APIs and Integration

84

Data Analysis and Survey Function

80

Vendor Capability Ratings

Average 86

Ease of IT Administration

93

Vendor Support

92

Business Value Created

91

Ease of Implementation

90

Ease of Customization

89

Quality of Features

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

84

Ease of Data Integration

78

Availability and Quality of Training

77

Cognito Forms Reviews

Joel M.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

A lifesaver!

Likeliness to Recommend

9 /10

What differentiates Cognito Forms from other similar products?

I know that Cognito Forms takes a little from every transaction for themselves but what I've received in technical support and in time saved over the last couple years using their free membership just blows away every other type of service that I've used online that also offers a "free" plan. I'll be a customer for life.

What is your favorite aspect of this product?

I keep coming to Cognito Forms with more and more complex requirements and they keep finding solutions to my needs.

What do you dislike most about this product?

The basic features are intuitive, however, I've found the more advanced features harder to intuit (which is why I've used Cognito Forms tech support so much).

What recommendations would you give to someone considering this product?

I'm sure that Cognito Forms can do farm more than what I use it for so I don't really have any recommendations.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Bobbie R.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Intuitive product providing workflow efficiencies.

Likeliness to Recommend

10 /10

What differentiates Cognito Forms from other similar products?

Simple design with intuitive layout for simple form building.

What is your favorite aspect of this product?

The workflow we have created with Cognito forms has been an incredible addition to our toolbox for more efficient work and added customer service.

What do you dislike most about this product?

I love Cognito forms, so it is hard to list something that is not positive,

What recommendations would you give to someone considering this product?

It has a free trial! Try it!!! You will be surprised about how simple it is to use and the workflow that can be created by novice users.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ken T.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Great and powerful data collection too.

Likeliness to Recommend

10 /10

What differentiates Cognito Forms from other similar products?

Conditional field requirements, workflow options

What is your favorite aspect of this product?

Easy yet powerful

What do you dislike most about this product?

Ease of customizing the look of the actual user facing form

What recommendations would you give to someone considering this product?

Go for it, you won’t be disappointed

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

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