What is Cognito Forms?
Create unlimited forms with our easy-to-use, drag-and-drop form builder that has the layout and flexibility you need. Customize your style and embed your responsive form directly on your website or blog. Receive customized email notifications, view your entries from any device and create custom views to manage your workflow.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
97 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cognito Forms?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Version Management
Security
Field Configuration and Customization
Mobility
Electronic Signatures
State Transformation
Drag and Drop Design
Workflow Automation
APIs and Integration
Data Analysis and Survey Function
Vendor Capability Ratings
Ease of IT Administration
Vendor Support
Business Value Created
Ease of Implementation
Ease of Customization
Quality of Features
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Cognito Forms Reviews
Miranda P.
- Role: Operations
- Industry: Not for Profit
- Involvement: End User of Application
Submitted May 2024
A great and intuitive product! Awesome features!
Likeliness to Recommend
What differentiates Cognito Forms from other similar products?
I like that it’s user friendly and customizable. We use other systems for our teams’ and organizations’ data management and have to use third party people or have one dedicated expert on the team. It’s nice that it’s pretty intuitive compared to those apps!
What is your favorite aspect of this product?
Workflows to transfer information from surveys
What do you dislike most about this product?
That more people don’t use it
What recommendations would you give to someone considering this product?
That they should get it! And read up on the material on how to best use it
Pros
- Enables Productivity
- Trustworthy
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
Eric S.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2024
Easy to use & love the integrations to MS products
Likeliness to Recommend
What differentiates Cognito Forms from other similar products?
The people behind the product. It is the best service I have ever received from a software vendor, and there has been no issue that has not been solved.
What is your favorite aspect of this product?
I love how it integrates into Power Automate. This allows Cognito to be a seamless part of business solutions.
What do you dislike most about this product?
I would love some more granular controls to colour and format specific questions.
What recommendations would you give to someone considering this product?
If you hit any issues don't lose faith. Contact Cognito, as they will likely have an answer for you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kim B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2024
Easy forms for the smallest of businesses upwards
Likeliness to Recommend
What differentiates Cognito Forms from other similar products?
I recommend and install Cognito for all my websites, including our own. The free level is awesome and feature rich and you can upgrade to more features/automations if and when you need to.
What is your favorite aspect of this product?
So easy to build a form very quickly, saves heaps of time with even basic automations and looks great.
What do you dislike most about this product?
Mmmm, honestly nothing, it's just great for me and all my small business website clients.
What recommendations would you give to someone considering this product?
Cognito forms is great for small businesses up and will grow as you grow. Their email support is human and real.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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