Cognito Forms Logo Award Winner Product Badge
Cognito Forms Logo Award Winner Product Badge
Cognito Forms

Cognito Forms

Composite Score
8.8 /10
CX Score
9.0 /10
Category
Cognito Forms
8.8 /10

What is Cognito Forms?

Create unlimited forms with our easy-to-use, drag-and-drop form builder that has the layout and flexibility you need. Customize your style and embed your responsive form directly on your website or blog. Receive customized email notifications, view your entries from any device and create custom views to manage your workflow.

Company Details


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Awards & Recognition

Cognito Forms won the following awards in the Online Forms category

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Cognito Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cognito Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

97 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cognito Forms?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Feature Ratings

Average 87

Version Management

91

Security

90

Field Configuration and Customization

90

Mobility

89

Electronic Signatures

89

State Transformation

88

Drag and Drop Design

88

Workflow Automation

85

APIs and Integration

84

Data Analysis and Survey Function

80

Vendor Capability Ratings

Average 86

Ease of IT Administration

93

Vendor Support

92

Business Value Created

91

Ease of Implementation

90

Ease of Customization

89

Quality of Features

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

84

Ease of Data Integration

78

Availability and Quality of Training

77

Cognito Forms Reviews

Miranda P.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

A great and intuitive product! Awesome features!

Likeliness to Recommend

10 /10

What differentiates Cognito Forms from other similar products?

I like that it’s user friendly and customizable. We use other systems for our teams’ and organizations’ data management and have to use third party people or have one dedicated expert on the team. It’s nice that it’s pretty intuitive compared to those apps!

What is your favorite aspect of this product?

Workflows to transfer information from surveys

What do you dislike most about this product?

That more people don’t use it

What recommendations would you give to someone considering this product?

That they should get it! And read up on the material on how to best use it

Pros

  • Enables Productivity
  • Trustworthy
  • Effective Service
  • Saves Time

Eric S.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Easy to use & love the integrations to MS products

Likeliness to Recommend

10 /10

What differentiates Cognito Forms from other similar products?

The people behind the product. It is the best service I have ever received from a software vendor, and there has been no issue that has not been solved.

What is your favorite aspect of this product?

I love how it integrates into Power Automate. This allows Cognito to be a seamless part of business solutions.

What do you dislike most about this product?

I would love some more granular controls to colour and format specific questions.

What recommendations would you give to someone considering this product?

If you hit any issues don't lose faith. Contact Cognito, as they will likely have an answer for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kim B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Easy forms for the smallest of businesses upwards

Likeliness to Recommend

10 /10

What differentiates Cognito Forms from other similar products?

I recommend and install Cognito for all my websites, including our own. The free level is awesome and feature rich and you can upgrade to more features/automations if and when you need to.

What is your favorite aspect of this product?

So easy to build a form very quickly, saves heaps of time with even basic automations and looks great.

What do you dislike most about this product?

Mmmm, honestly nothing, it's just great for me and all my small business website clients.

What recommendations would you give to someone considering this product?

Cognito forms is great for small businesses up and will grow as you grow. Their email support is human and real.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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