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What is Cody AI?
Cody is an intelligent AI assistant like ChatGPT – with the added benefit of being able to train it on your business, your team, your processes, and your clients with your own knowledge base. Use Cody as an employee to support your team, answer questions, help with creative work, troubleshoot issues, and brainstorm ideas.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
87 Plan to Renew
4
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 98%
- Strategy & Innovation:
- 99%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cody AI?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Language Support
Natural Language Generation
IDE Integration
Commenting
Bug Detection
Code Completion
Refactoring
Summarization & Explanation
Unit Tests
Vendor Capability Ratings
Ease of Implementation
Availability and Quality of Training
Vendor Support
Usability and Intuitiveness
Quality of Features
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Data Integration
Cody AI Reviews

Anurag J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2024
Nice to implement , satisfy work experience
Likeliness to Recommend
What differentiates Cody AI from other similar products?
Cody AI sets itself apart with its customizable, adaptable, and intelligent platform that prioritizes natural language understanding, machine learning capabilities, seamless integration, scalability, privacy, security, and robust support.
What is your favorite aspect of this product?
Cody AI's robust natural language understanding and machine learning capabilities particularly impressive, as they enable it to effectively interact with users in a conversational manner and continuously improve its performance over time.
What do you dislike most about this product?
Basically i did not dislike anything but I can mention potential areas for improvement, such as ensuring ongoing enhancements in user experience, refining response accuracy, and addressing any security or privacy concerns that may arise.
What recommendations would you give to someone considering this product?
Before adopting Cody AI, thoroughly assess its alignment with your business needs, explore customization options, review customer feedback, ensure robust support and maintenance, verify security measures, and anticipate scalability requirements.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Caring
Please tell us why you think this review should be flagged.

Akshat A.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Fantastic product!
Likeliness to Recommend
What differentiates Cody AI from other similar products?
I love the easy concept of setting up your knowledge base and then assigning it to the Chatbots and then controlling each chatbot separately.
What is your favorite aspect of this product?
The ability for it to understand context beyond a single document
What do you dislike most about this product?
The hallucinations are out of control. The prompts have little impact o how the model works. After the first query, your data has very little impact on what is returned and your seemingly data-specific model has become globally generic. Oh and the support is oddly sporadic. Ask an easy question, answers arrive quickly. Ask something real and it's crickets.
What recommendations would you give to someone considering this product?
Turning the collected knowledge into usable insights.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Includes Product Enhancements
Cons
- Less Transparent
- Less Generous
Please tell us why you think this review should be flagged.

Harshprit K.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Apr 2025
A Smart, Context-Aware Coding Assistant
Likeliness to Recommend
What differentiates Cody AI from other similar products?
Deep Context Awareness, Tight IDE Integration and Powered by Sourcegraph.
What is your favorite aspect of this product?
My favorite aspect of Cody AI is its deep contextual understanding of large codebases. Unlike many other AI coding assistants, Cody doesn’t just look at a single file — it understands how different parts of the codebase interact.
What do you dislike most about this product?
One limitation I’ve noticed with Cody AI is that its performance can occasionally lag when dealing with extremely large monorepos or very complex dependency chains. While it does a great job most of the time, there are moments where suggestions slow down or become less precise.
What recommendations would you give to someone considering this product?
I recommend fully exploring its deep code context capabilities, especially if you work with large, complex codebases. Take advantage of its integration with IDEs like Visual Studio Code to streamline your workflow.
Pros
- Trustworthy
- Effective Service
- Acts with Integrity
- Over Delivered
Please tell us why you think this review should be flagged.
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