Coda Logo
Coda Logo
Coda

Coda

Composite Score
8.0 /10
CX Score
8.4 /10
Category
Coda
8.0 /10

What is Coda?

Coda is a new doc that brings words, data, and teams together.

Company Details


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Awards & Recognition

Coda won the following awards in the Product Management category

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Coda Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Coda.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

90 Plan to Renew

83 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
99%
Negotiation and Contract:
94%
Conflict Resolution:
99%
Strategy & Innovation:
98%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Coda?

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0% Negative
5% Neutral
95% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 80

Feature Management

84

Product Management

82

ALM Integration

82

Idea Management

81

Workflow Management

80

Release Planning

79

Visual Roadmap

76

Backlog Management

73

Vendor Capability Ratings

Average 78

Breadth of Features

84

Product Strategy and Rate of Improvement

83

Business Value Created

81

Ease of Implementation

81

Availability and Quality of Training

78

Quality of Features

78

Vendor Support

78

Ease of Customization

77

Ease of Data Integration

76

Ease of IT Administration

76

Usability and Intuitiveness

75

Coda Reviews

Riley W.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

A Comprehensive Document Collaboration Platform.

Likeliness to Recommend

8 /10

What differentiates Coda from other similar products?

A differentiation of Coda is its flexible building blocks called "Coda Packs." These packs allow users to integrate and interact with a wide range of external services and APIs, enabling dynamic data connections and automation within documents. Additionally, Coda's intuitive interface and powerful formula capabilities make it easier to create complex documents and applications without extensive coding knowledge.

What is your favorite aspect of this product?

My favorite aspect of Coda is its ability to create interactive and collaborative documents. With features like real-time editing, commenting, and task management, Coda enables seamless collaboration within teams. I particularly appreciate the ability to embed live data and charts directly into the document, keeping everyone informed and engaged.

What do you dislike most about this product?

While Coda offers great flexibility, it can sometimes feel overwhelming for new users due to its extensive features and customization options. The learning curve can be steep, especially for those unfamiliar with similar document collaboration platforms. However, with some dedicated time and effort, the benefits of Coda far outweigh this initial challenge.

What recommendations would you give to someone considering this product?

These resources can provide inspiration and help you understand the full potential of Coda's capabilities. Additionally, don't hesitate to leverage the Coda community for support and guidance. There are many active users who are willing to share their knowledge and help you make the most of this powerful tool.

Pros

  • Reliable
  • Efficient Service
  • Inspires Innovation
  • Respectful

Liz F.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

I like to use Coda, I recommend it.

Likeliness to Recommend

9 /10

What differentiates Coda from other similar products?

Coda outperforms its rivals in terms of features. Many competing products can perform only a subset of Coda's capabilities. For instance, Coda can perform most of Monday's tasks, but it's capable of much more.

What is your favorite aspect of this product?

The initial approach to Coda was to rely on it for our entire companies documentation. This worked well, everyone can easily understand how to use it and create clean and easy to follow documents. Once we grew the volume of documentation stored, we did come across issues in clearly storing collections of data and occasional problems with loading times.

What do you dislike most about this product?

After several months of use, we noticed performance concerns and poor loading times, and we concluded that the folder/subfolder organization isn't deep enough to nest distinct sub-categories.

What recommendations would you give to someone considering this product?

Coda is an outstanding work tracking and management program that was developed specifically for groups of people, which is why I advocate using it.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service

Christophe B.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

A Game-Changer Product Management tool

Likeliness to Recommend

9 /10

What differentiates Coda from other similar products?

It does not force us to implement its predefined templates for customized workflow, rather, it allows us to tailor our designs according to the requirements of our tasks, whether we intend to draft a roadmap, feature prioritization, or sprint planning. Its advanced interactivity such as dynamic updates helps us to produce templates more compliant.

What is your favorite aspect of this product?

It offers powerful automation by automating repetitive tasks such as updating dashboards, sending notifications, and syncing with external sources by the utilization of Coda’s intuitive, and no-code automation tools. Speaking about its integration, it is a highly time-saving process. Its automation process minimizes manual efforts while ensuring consistency in execution, in this way freeing up time for high-time-consuming tasks.

What do you dislike most about this product?

Its operation is highly dependent on internet availability. It does not give a facility of offline mode to its users working from areas with limited and weak internet availability, thus proving less favorable for them. It is a cloud-based storage and does not support files in offline mode.

What recommendations would you give to someone considering this product?

Invest your time in exploring its advanced features like relational tables, Coda Packs, and automation to unlock its potential. To make your team capable of dealing with complex workflow with using Coda, arrange a training session or make them aware of resources.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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