CMW Lab

CMW Platform

Composite Score

9.1 /10

CX Score

9.5 /10

104 Reviews Write a Review

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What is CMW Platform?

Powerful and flexible enterprise-level platform that inspires businesses for digital transformation without coding. Change your approach to business operations with CMW Platform team support on each step. Integrate all the scattered processes into one secure system using BPMN 2.0, API integrations, drag-and-drop and tens CMW Platform patented features on process management.

Company Details

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Awards & Recognition

CMW Platform won the following awards in the Business Process Management category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

11 Top Rated Capabilities

12 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

11 Top Rated Capabilities

11 Top Rated Features

2023

CMW Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CMW Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CMW Platform?

0% Negative

1% Neutral

99% Positive

Pros

Reliable
Efficient Service
Security Protects
Enables Productivity

Feature Ratings

Average 89

Process Management

Collaboration

Form and Report Building

Business Rules Management

Process Monitoring and Optimization

Process Modelling and Design

BPM Workflow and Approvals

Analytics and Reporting

Process Simulation and Execution

Knowledge and Document Management

Deployment

Vendor Capability Ratings

Average 87

Business Value Created

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Vendor Support

CMW Platform Reviews

Sandra H.

Role: Information Technology
Industry: Telecommunications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

Reliable processes automation product

Likeliness to Recommend

10 /10

What differentiates CMW Platform from other similar products?

Quick deployment and reliable infrastructure

What is your favorite aspect of this product?

Building processes have never been so easy for me

What do you dislike most about this product?

No mobile version or I don’t know about it

What recommendations would you give to someone considering this product?

Your IT-department will be happy to work with this product

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jan 2023

Easy to deploy and administrate

Likeliness to Recommend

9 /10

Pros

Reliable
Enables Productivity
Efficient Service
Effective Service

Role: Information Technology
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2023

Costs and workload reduction

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

CMW Platform

What is CMW Platform?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

CMW Platform Ratings

90 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love CMW Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Management Ability to document, report on and optimize broader business processes which may contain multiple business rules.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Form and Report Building Includes building and layout capabilities for forms and (in some cases) reports; data from processes is automatically recorded and generated in a report.

Business Rules Management Ability to document, report on, and optimize business rules. Also includes an editable business rules engine.

Process Monitoring and Optimization Includes monitoring capabilities that allow for process analytics, performance measurement, and KPI recording and optimization.

Process Modelling and Design Includes visual process modeler with swim lane, event process chain view, and BPMN support.

BPM Workflow and Approvals Includes event processing and exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging, and approvals.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Process Simulation and Execution Includes ability to test and optimize the performance of a process using historical data.

Knowledge and Document Management Includes basic knowledge management functions such as content library, searching, FAQ, etc.

Deployment Includes ability to execute business processes, automated or not, through the tool whether that it is on the user's machine, cloud, or other virtual environment

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

CMW Platform Reviews

Sandra H.

Reliable processes automation product

Likeliness to Recommend

Pros

Easy to deploy and administrate

Likeliness to Recommend

Pros

Costs and workload reduction

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Process Management

Collaboration

Form and Report Building

Business Rules Management

Process Monitoring and Optimization

Process Modelling and Design

BPM Workflow and Approvals

Analytics and Reporting

Process Simulation and Execution

Knowledge and Document Management

Deployment

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Vendor Support