Clover Logo
Clover Logo
Clover Network

Clover

Composite Score
7.5 /10
CX Score
7.5 /10
Category
Clover
7.5 /10

What is Clover?

An all‑in‑one system so you can quickly set up, take payments, and manage just about everything.

Company Details


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Clover Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Clover?

0% Negative
25% Neutral
75% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Feature Ratings

Average 87

PCI Compliance

94

Advanced Reporting Analytics

90

Payment Processing

90

Inventory Recipe Management

82

Kitchen Course Management

78

Vendor Capability Ratings

Average 77

Quality of Features

84

Business Value Created

81

Breadth of Features

78

Ease of IT Administration

77

Product Strategy and Rate of Improvement

77

Ease of Customization

77

Availability and Quality of Training

75

Ease of Implementation

75

Usability and Intuitiveness

74

Vendor Support

74

Ease of Data Integration

74

Clover Reviews

Jil P.

  • Role: Student Academic
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Good product, but bit complex in API integration

Likeliness to Recommend

9 /10

What differentiates Clover from other similar products?

Clover supports very good UI features and also easy to upload restaurant menu just using excel sheets.

What is your favorite aspect of this product?

It's UI, customer support and quick response to query.

What do you dislike most about this product?

It is easy to integrate but has some complexity in integrating webhooks because it share some complex information which makes hard to identify where the actual update has happened. Can also improve the documentation of using it's API.

What recommendations would you give to someone considering this product?

It is worth considerable using this product as it is used by lot many other restaurants and I think they will bring some improvement as well in it's documentation and webhooks integration. Customer support is also very good and high responsive and hence they will surely clear your doubt as soon as possible,

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Samuel J.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Clover provides functionality w/out cost of pos

Likeliness to Recommend

10 /10

What differentiates Clover from other similar products?

I considered paying $7,500 for a full pos system before learning that Clover provides the functionality needed for my business at a substantial cost discount.

What is your favorite aspect of this product?

cloud based. I can run my business when away from ,my business

What do you dislike most about this product?

I honestly have not come across any negatives.

What recommendations would you give to someone considering this product?

I strongly recommend clover to all businesses

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Respectful

Sarah M.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy to use, Ideal for Cafes and quick service

Likeliness to Recommend

9 /10

What differentiates Clover from other similar products?

It's user friendly, serves the purpose. Allows you to take inventory, enter tips and view daily reports.

What is your favorite aspect of this product?

It requires minimal effort to do daily tasks and tracking of inventory.

What do you dislike most about this product?

It updates frequently and sometimes crashes or restarts while in use.

What recommendations would you give to someone considering this product?

It is idea.l for cafes and quick serve restaurants. It is great when you don't have multiple tabs started and it used for quick service and single transactions.

Pros

  • Enables Productivity
  • Efficient Service
  • Saves Time
  • Helps Innovate