Clover Flex Logo Award Winner Product Badge
Clover Flex Logo Award Winner Product Badge
Clover

Clover Flex

Composite Score
7.9 /10
CX Score
8.0 /10
Category
Clover Flex
7.9 /10

What is Clover Flex?

The flexible solution designed to meet your full range of payment and point-of-sale needs. The Clover Flex is the all-in-one device with the built-in capabilities to help you serve customers better—whether at the counter, in line, at the table or in the salon chair.

Company Details


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Awards & Recognition

Clover Flex won the following awards in the Retail POS category

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Clover Flex Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Clover Flex.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

84 Plan to Renew

79 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
84%
Conflict Resolution:
85%
Strategy & Innovation:
93%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Clover Flex?

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23% Negative
6% Neutral
71% Positive

Pros

  • Enables Productivity
  • Continually Improving Product
  • Unique Features
  • Inspires Innovation

Feature Ratings

Average 83

Sales Transactions

88

Cash Register Point of Purchase Devices

88

Inventory Control

86

Pricing Promotions

84

Employee Management

82

PCI and EMV Compatible

82

Customer Account Management

82

Employee Mobile

78

Analytics and Reporting

78

Online Integrations Web Store

74

Loyalty Program

74

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

88

Quality of Features

86

Business Value Created

84

Ease of Implementation

83

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Ease of IT Administration

79

Availability and Quality of Training

79

Ease of Data Integration

78

Ease of Customization

77

Vendor Support

77

Clover Flex Reviews

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Apr 2020

Trying something new!

Likeliness to Recommend

9 /10

Pros

  • Unique Features
  • Effective Service
  • Inspires Innovation
  • Caring

Cons

  • Vendor's Interest First
  • Role: Operations
  • Industry: Other
  • Involvement: Vendor Selection and Purchasing
Validated Review
Anonymous Reviewer

Submitted Apr 2020

Great support, easy to use, not cost effective.

Likeliness to Recommend

6 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Less Caring

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