Clover Flex Logo Award Winner Product Badge
Clover Flex Logo Award Winner Product Badge
Clover

Clover Flex

Composite Score
7.9 /10
CX Score
8.0 /10
Category
Clover Flex
7.9 /10

What is Clover Flex?

The flexible solution designed to meet your full range of payment and point-of-sale needs. The Clover Flex is the all-in-one device with the built-in capabilities to help you serve customers better—whether at the counter, in line, at the table or in the salon chair.

Company Details


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Awards & Recognition

Clover Flex won the following awards in the Retail POS category

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Clover Flex Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Clover Flex.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

84 Plan to Renew

79 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
84%
Conflict Resolution:
85%
Strategy & Innovation:
93%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Clover Flex?

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23% Negative
6% Neutral
71% Positive

Pros

  • Enables Productivity
  • Continually Improving Product
  • Unique Features
  • Inspires Innovation

Feature Ratings

Average 83

Sales Transactions

88

Cash Register Point of Purchase Devices

88

Inventory Control

86

Pricing Promotions

84

Employee Management

82

PCI and EMV Compatible

82

Customer Account Management

82

Employee Mobile

78

Analytics and Reporting

78

Online Integrations Web Store

74

Loyalty Program

74

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

88

Quality of Features

86

Business Value Created

84

Ease of Implementation

83

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Ease of IT Administration

79

Availability and Quality of Training

79

Ease of Data Integration

78

Ease of Customization

77

Vendor Support

77

Clover Flex Reviews

Patricia D.

  • Role: C-Level
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2020

User Friendly, Cost Effective, Best "New Hire"!

Likeliness to Recommend

6 /10

What differentiates Clover Flex from other similar products?

Clover did big system work in a smaller user friendly system.

What is your favorite aspect of this product?

Price point is my favorite difference from other systems.

What do you dislike most about this product?

I wished for more detail in a few categories.

What recommendations would you give to someone considering this product?

I would recommend this product as your business saver.

Pros

  • Includes Product Enhancements
  • Security Protects
  • Helps Innovate
  • Reliable

Cons

  • Vendor Friendly Policies

Kevin O.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2020

Rather pricey for small eCom, but nice product.

Likeliness to Recommend

10 /10

What differentiates Clover Flex from other similar products?

There seems to be more apparatus available, more choices. That's great for big business, not a good fit for small or strictly eCom.

What is your favorite aspect of this product?

Nice handheld for booths and fairs.

What do you dislike most about this product?

The price, out of my present range.

What recommendations would you give to someone considering this product?

Try it out for big business.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Saves Time

SHANNON J.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2020

User friendly features do not disappoint .

Likeliness to Recommend

5 /10

What differentiates Clover Flex from other similar products?

Ease of use and variety of products

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

None Love all of it

What recommendations would you give to someone considering this product?

Get training

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Cons

  • Vendor Friendly Policies
  • Less Fair

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