Clover Flex Logo Award Winner Product Badge
Clover Flex Logo Award Winner Product Badge
Clover

Clover Flex

Composite Score
7.9 /10
CX Score
8.0 /10
Category
Clover Flex
7.9 /10

What is Clover Flex?

The flexible solution designed to meet your full range of payment and point-of-sale needs. The Clover Flex is the all-in-one device with the built-in capabilities to help you serve customers better—whether at the counter, in line, at the table or in the salon chair.

Company Details


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Awards & Recognition

Clover Flex won the following awards in the Retail POS category

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Clover Flex Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Clover Flex.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

84 Plan to Renew

79 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
84%
Conflict Resolution:
85%
Strategy & Innovation:
93%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Clover Flex?

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23% Negative
6% Neutral
71% Positive

Pros

  • Enables Productivity
  • Continually Improving Product
  • Unique Features
  • Inspires Innovation

Feature Ratings

Average 83

Sales Transactions

88

Cash Register Point of Purchase Devices

88

Inventory Control

86

Pricing Promotions

84

Employee Management

82

PCI and EMV Compatible

82

Customer Account Management

82

Employee Mobile

78

Analytics and Reporting

78

Online Integrations Web Store

74

Loyalty Program

74

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

88

Quality of Features

86

Business Value Created

84

Ease of Implementation

83

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Ease of IT Administration

79

Availability and Quality of Training

79

Ease of Data Integration

78

Ease of Customization

77

Vendor Support

77

Clover Flex Reviews

Shivani D.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Compact, versatile POS with inventory management.

Likeliness to Recommend

10 /10

What differentiates Clover Flex from other similar products?

Clover Flex clearly stands out from other similar products with its > portability, user-friendly touchscreen, and seamless integration with other Clover devices > integration of payment processing, inventory management, and customer tools in one compact system

What is your favorite aspect of this product?

My personal favorite aspect of Clover Flex is: > portability > compact design > all-in-one functionality

What do you dislike most about this product?

My most disliked thing about the product is: > complex customization > transaction fees > limited functionality that restrict its usage to a specific domain of businesses.

What recommendations would you give to someone considering this product?

My personal recommendation to someone planning to consider this product is: > Consider if your business crucially needs a portable, all-in-one POS system > Evaluate transaction fees and limited customization options before buying > plan for training before purchasing with extensive training material available.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

gautam s.

  • Role: Public Sector
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic product.

Likeliness to Recommend

10 /10

What differentiates Clover Flex from other similar products?

It is very user friendly.

What is your favorite aspect of this product?

Easy to use and understand.

What do you dislike most about this product?

It's unique solution giving aspect.

What recommendations would you give to someone considering this product?

It is cent percent easy to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Yash S.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Great product with great price and customisation

Likeliness to Recommend

8 /10

What differentiates Clover Flex from other similar products?

The product is extremely customisable hence making it very easy to use for your personal needs. The reliability and trustworthiness of Clover Flex makes it highly superior than it’s competitors.

What is your favorite aspect of this product?

Reliability, efficiency and customisations

What do you dislike most about this product?

There is a lot more room to grow and can really become a market leader in this segment

What recommendations would you give to someone considering this product?

Please make a list of your requirements and then provide it to the customer service department. It will really help you customise it for your needs.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Saves Time

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