Clover

Clover Flex

Composite Score

7.9 /10

CX Score

8.0 /10

25 Reviews Write a Review

Claim Software

What is Clover Flex?

The flexible solution designed to meet your full range of payment and point-of-sale needs. The Clover Flex is the all-in-one device with the built-in capabilities to help you serve customers better—whether at the counter, in line, at the table or in the salon chair.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Clover Flex won the following awards in the Retail POS category

Filter By

2025 Data Quadrant Gold Medalist

Latest Award, 2025

7 Top Rated Capabilities

7 Top Rated Features

Latest Award, 2025

2 Top Rated Capabilities

2 Top Rated Features

2021

Clover Flex Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Clover Flex.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

84 Plan to Renew

79 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

undefined

{y}

{name}

Emotional Footprint Overview

Product Experience:: 93%
Negotiation and Contract:: 84%
Conflict Resolution:: 85%
Strategy & Innovation:: 93%
Service Experience:: 93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Clover Flex?

23% Negative

6% Neutral

71% Positive

Pros

Enables Productivity
Continually Improving Product
Unique Features
Inspires Innovation

Feature Ratings

Average 83

Sales Transactions

Cash Register Point of Purchase Devices

Inventory Control

Pricing Promotions

Employee Management

PCI and EMV Compatible

Customer Account Management

Employee Mobile

Analytics and Reporting

Online Integrations Web Store

Loyalty Program

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Vendor Support

Clover Flex Reviews

John F.

Role: Operations
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2020

Excellent Product

Likeliness to Recommend

10 /10

What differentiates Clover Flex from other similar products?

The ability to customize functional issues.

What is your favorite aspect of this product?

It is a robust product from bottom to top.

What do you dislike most about this product?

Nothing, like every part.

What recommendations would you give to someone considering this product?

Purchase sooner than later.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Mark C.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2020

Out of the box solution for small retailers

Likeliness to Recommend

1 /10

What differentiates Clover Flex from other similar products?

Integrated solution with hardware and software ready to use almost out of the box. Very flexible modules

What is your favorite aspect of this product?

Flexibility of promotional pricing program

What do you dislike most about this product?

Troubleshooting is a bit cumbersome. Customer support is excellent but no capability for remote diagnostics

What recommendations would you give to someone considering this product?

Be sure you have a true SME in your organization to act as a troubleshooter for at least the first three months

Pros

Helps Innovate
Continually Improving Product
Reliable
Unique Features

Cons

Leverages Incumbent Status

Andrew B.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2020

Enjoyable and simple end user experience. Customer

Likeliness to Recommend

6 /10

What differentiates Clover Flex from other similar products?

The First Data relationship helped make the case to senior management. Good UI and Estetics

What is your favorite aspect of this product?

First Data backing the Clover brand

What do you dislike most about this product?

It’s a tad bulky

What recommendations would you give to someone considering this product?

Try out a unit in person.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Clover Flex

What is Clover Flex?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Gold Medalist

Clover Flex Ratings

84 Likeliness to Recommend

84 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Clover Flex?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Sales Transactions Includes an item, quantity, payment, statement of charges/receipt, sales management, refund, exchanges, special order processing and foreign currency/exchange.

Cash Register Point of Purchase Devices Includes cash drawer, POS terminal, customer display, bar code scanner, card reader, receipt printer that can operate with or without network connectivity.

Inventory Control Includes open-to-buy, unit/SKU availability, tracking, purchasing, automatic replenishment, backorder status, stock counts, receipt planning, product history.

Pricing Promotions Includes a price, label, an intrinsic value, markdowns, promotional scheduling, bundling, discounting and activation rules engine, customer specific pricing.

Employee Management Includes employee commission levels, split commission, employee productivity performance, discount limits, workforce rostering & scheduling.

PCI and EMV Compatible Includes system monitoring, remote access control, security alarms, and sensors.

Customer Account Management Enables customers to charge purchases to an internally regulated in-store charge/credit account, gift cards/certificates.

Employee Mobile Mobile devices can be used to check inventory, check customer history, and process SALES/RETURN transactions & invoicing.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Online Integrations Web Store The solution provides or integrates with and supports online sales channels/webstore and marketplaces (i.e. Amazon) and unified inventory.

Loyalty Program Provides or integrates with loyalty, reward and relationship management programs for customer marketing, demographics, targeted up/cross-sell, coupons & points.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Clover Flex Reviews

John F.

Excellent Product

Likeliness to Recommend

Pros

Mark C.

Out of the box solution for small retailers

Likeliness to Recommend

Pros

Cons

Andrew B.

Enjoyable and simple end user experience. Customer

Likeliness to Recommend

Pros

Most Popular Clover Flex Comparisons

Square POS

Oracle Retail Xstore Point of Service

NCR VOYIX POS - Counterpoint

KORONA POS

Shopify POS

Revel Systems POS

Feature Ratings

Sales Transactions

Cash Register Point of Purchase Devices

Inventory Control

Pricing Promotions

Employee Management

PCI and EMV Compatible

Customer Account Management

Employee Mobile

Analytics and Reporting

Online Integrations Web Store

Loyalty Program

Vendor Capability Ratings

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Vendor Support