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CloudNine LAW Logo
CloudNine

CloudNine LAW

Composite Score
6.9 /10
CX Score
6.4 /10
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Category
CloudNine LAW
6.9 /10

What is CloudNine LAW?

Cloud-based eDiscovery automation software that simplifies litigation, investigations, and audits by allowing you to upload, review, and produce documents from one place within minutes

Company Details

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Awards & Recognition

CloudNine LAW won the following awards in the eDiscovery category

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CloudNine LAW Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CloudNine LAW.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

92 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+62 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CloudNine LAW?

15% Negative
12% Neutral
73% Positive

Pros

  • Respectful
  • Transparent
  • Reliable
  • Fair

Cons

  • Under Delivered

Feature Ratings

Average 81

Optical Character Recognition

86

Tagging Metadata and Organization

85

Classification and Data Parsing

85

Annotations

85

Native Format

84

Email Threading

77

Data Analysis and Visualization

77

Review

76

Legal Hold

76

Chain of Custody Preservation

74

Audio Transcription

64

Vendor Capability Ratings

Average 77

Quality of Features

81

Ease of Implementation

80

Usability and Intuitiveness

80

Breadth of Features

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

77

Business Value Created

75

Ease of IT Administration

73

Availability and Quality of Training

73

Vendor Support

73

Ease of Customization

72

CloudNine LAW Reviews

Harry B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2020

Easy to Implement, designed for small company.

Likeliness to Recommend

9 /10

What differentiates CloudNine LAW from other similar products?

This software has many different items that are needed and not need. Most products do but this Cloud Nine is different. you can actually customize what works and what doesn't so you don't waste any space on your network.

What is your favorite aspect of this product?

The lack of having to always make sure it is running correctly. Once it is installed you don't have to have any dedicated personal keep it updated. It does it automatically and it sends a message stating what it did, when it happened and if it found any errors.

What do you dislike most about this product?

The only problem I have is the cost of the product. It may be a little more expensive then some of the others simular to the Cloud Nine product but trust me it is worth it

What recommendations would you give to someone considering this product?

It you are searching for a product similar to Cloud Nine and want one that is reliable and basically maintenance free then you have to give Cloud Nine eDiscovery a try

Pros

  • Reliable
  • Generous Negotitation
  • Helps Innovate
  • Continually Improving Product

Cons

  • Commodity Features
  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2020

Inexpensive Compared to Competitors

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Effective Service

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