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CloudNine LAW Logo
CloudNine

CloudNine LAW

Composite Score
6.9 /10
CX Score
6.4 /10
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CloudNine LAW
6.9 /10

What is CloudNine LAW?

Cloud-based eDiscovery automation software that simplifies litigation, investigations, and audits by allowing you to upload, review, and produce documents from one place within minutes

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Awards & Recognition

CloudNine LAW won the following awards in the eDiscovery category

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CloudNine LAW Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CloudNine LAW.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

92 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+62 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CloudNine LAW?

15% Negative
12% Neutral
73% Positive

Pros

  • Respectful
  • Transparent
  • Reliable
  • Fair

Cons

  • Under Delivered

Feature Ratings

Average 81

Optical Character Recognition

86

Tagging Metadata and Organization

85

Classification and Data Parsing

85

Annotations

85

Native Format

84

Email Threading

77

Data Analysis and Visualization

77

Review

76

Legal Hold

76

Chain of Custody Preservation

74

Audio Transcription

64

Vendor Capability Ratings

Average 77

Quality of Features

81

Ease of Implementation

80

Usability and Intuitiveness

80

Breadth of Features

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

77

Business Value Created

75

Ease of IT Administration

73

Availability and Quality of Training

73

Vendor Support

73

Ease of Customization

72

CloudNine LAW Reviews

Carlos V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

High-speed, efficient, and robust!

Likeliness to Recommend

10 /10

What differentiates CloudNine LAW from other similar products?

It’s a great outside the box tool for any lit support professional. Simple on-premise solution for quick and easy productions, conversions, or data analysis.

What is your favorite aspect of this product?

Turbo imports

What do you dislike most about this product?

The only complaint is the overall look and feel is the same from 10 years ago. It’s time for a new look upgrade.

What recommendations would you give to someone considering this product?

I highly recommend CloudNine LAW for its user-friendly interface, efficient processing, and powerful search capabilities, making eDiscovery seamless and cost-effective.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Role: Student Academic
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2024

Many features; High learning curve in some aspects

Likeliness to Recommend

7 /10

Pros

  • Client's Interest First
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Effective Service
  • Inhibits Innovation
  • Slower Product Innovation

Carlos V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Efficient, robust, user-friendly a must have!

Likeliness to Recommend

8 /10

What differentiates CloudNine LAW from other similar products?

It’s simplicity to use the product, one can easily use this product with little to no training. It’s a tool I’ve used for over 10 years.

What is your favorite aspect of this product?

The simple setup and installation on all work PC’s.

What do you dislike most about this product?

If anything to complain about would be the lack of new interfaces within LAW, it’s looked the same for quite a bit.

What recommendations would you give to someone considering this product?

I would say this is a must have for anyone in the eEdiscovery field. This can tackle simple day to day productions to the more complex processing jobs.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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