Cloudflare Logo Award Winner Product Badge
Cloudflare Logo Award Winner Product Badge
CloudFlare

Cloudflare

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Cloudflare
8.9 /10

What is Cloudflare?

Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all traffic routed through its intelligent global network, which gets smarter with each new site added. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Company Details


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Awards & Recognition

Cloudflare won the following awards in the Secure Access Service Edge category

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Cloudflare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cloudflare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
93%
Conflict Resolution:
97%
Strategy & Innovation:
98%
Service Experience:
96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cloudflare?

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2% Negative
4% Neutral
94% Positive

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Effective Service

Feature Ratings

Average 81

Enablement for Security Teams

85

Network Sandboxes

84

Firewall as a Service (FWaaS)

83

Secure Web Gateway (SWG)

82

Web Application and API Protection (WAAP)

82

Zero Trust

81

Cloud Access Security Broker (CASB)

81

SD-WAN

80

Viable Alternative VS Traditional MPLS

80

Remote Browser Isolation (RBI)

79

Data Analytics / BI / AI

79

Vendor Capability Ratings

Average 80

Business Value Created

86

Breadth of Features

82

Usability and Intuitiveness

81

Ease of IT Administration

80

Ease of Data Integration

80

Ease of Implementation

80

Quality of Features

80

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

78

Ease of Customization

78

Vendor Support

78

Cloudflare Reviews

Agnoor G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Environment security with cloudflare

Likeliness to Recommend

8 /10

What differentiates Cloudflare from other similar products?

1) Helps in increasing security , performance and reliability in vast environments. 2) It is definitely helpful in increasing speed of the websites with ultimate security features with great compay support. 3) Configuration part and rules defined are easy and good.

What is your favorite aspect of this product?

Managment of DDos , certifications , security , authentication , load balancing , DNS are not our concern now . This all can be easily tackled with cloudflare.

What do you dislike most about this product?

1) It is problematic in some regions globally. 2) Sometimes basic system scripts are also getting blocked due to this which is related to registry keys and all. 3) High in cost as well

What recommendations would you give to someone considering this product?

For security and performance it is good enough to built trust.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Anita K.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Has given us maximum website security

Likeliness to Recommend

10 /10

What differentiates Cloudflare from other similar products?

Cloudflare has the best pricing option for any size of the project and morevoer, you can also use the free versiont to secure the website from DDOS attack without any manual work loads

What is your favorite aspect of this product?

I like how Cloudflare issues free SSL certificate to the website, one thing about their SSL Certificates, they do auto renew and they are accepted across different browsers. Also building any application and protection rules from Cloudflare is easier where by you can easily block an IP address from accessing the website

What do you dislike most about this product?

Depending on the package you subscribe too, the software support team are very limited for example, if you use the free version, you cannot live chat with the support operator, rather you can easily either access their documentations available or read the guides and hence would take longer to troubleshoot incidents

What recommendations would you give to someone considering this product?

I would recommend the solution because it is faster and works better with any website technology

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kitenda R.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Instant provision of the tool

Likeliness to Recommend

10 /10

What differentiates Cloudflare from other similar products?

Cloudflare is free to use and provides good website security tool like DDOS block at no cost

What is your favorite aspect of this product?

The issuance of free SSL certificate that provides secure encrypted connection for site visitors hence giving more trust to the business

What do you dislike most about this product?

It makes the website to load slowly especially if the Internet connection is poor

What recommendations would you give to someone considering this product?

I would recommend it because it's easier and user friendly

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Efficient Service

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