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Cloudflare Logo
CloudFlare

Cloudflare

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Cloudflare
8.8 /10

What is Cloudflare?

Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all traffic routed through its intelligent global network, which gets smarter with each new site added. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Company Details


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Cloudflare Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cloudflare?

3% Negative
4% Neutral
93% Positive

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Effective Service

Feature Ratings

Average 81

Vendor Capability Ratings

Average 79

Cloudflare Reviews

Kitenda R.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Instant provision of the tool

Likeliness to Recommend

10 /10

What differentiates Cloudflare from other similar products?

Cloudflare is free to use and provides good website security tool like DDOS block at no cost

What is your favorite aspect of this product?

The issuance of free SSL certificate that provides secure encrypted connection for site visitors hence giving more trust to the business

What do you dislike most about this product?

It makes the website to load slowly especially if the Internet connection is poor

What recommendations would you give to someone considering this product?

I would recommend it because it's easier and user friendly

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Efficient Service

Wally W.

  • Role: Operations
  • Industry: Agriculture
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Very happy with this product

Likeliness to Recommend

10 /10

What differentiates Cloudflare from other similar products?

Ease of use

What is your favorite aspect of this product?

DNS filtering

What do you dislike most about this product?

Not sure any dislike’s.

What recommendations would you give to someone considering this product?

Learning curve.

Pros

  • Helps Innovate
  • Effective Service
  • Fair
  • Continually Improving Product

Cons

  • Less Efficient Service
  • Wastes Time
  • Less Reliable

Tushar V.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Amazing product!

Likeliness to Recommend

10 /10

What differentiates Cloudflare from other similar products?

It provides better customer service. Also has great user interface which makes it easy to use and adapt for new users.

What is your favorite aspect of this product?

It has robust security features. It provides DDoS protection and various other features.

What do you dislike most about this product?

There are few inaccurate analytical results while working on the product.

What recommendations would you give to someone considering this product?

Great product. It's best for use.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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